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WorksheetsAppendix C: Chapter Exams — Chapters 1–2
Total questions: 150
Worksheet time: 1hrs 15mins
What types of tasks do patient care technicians commonly perform in inpatient care settings?
Diagnostic and screening tasks
Delegated care tasks
Assessment and treatment tasks
Triage and management tasks
Which of the following is a task that may be assigned to PCTs?
Minor laceration repair
Administering medications
Drawing blood for testing
Explaining the patient's diagnosis
If a PCT works for a heart care hospital, which of the following tasks might he perform often?
Conducting EKGs
Interpreting EKGs
Cardiac catheterization
Treating patients who become unresponsive
Which other healthcare workers do many of the same tasks PCTs perform?
Physical therapists and speech therapists
X-ray technicians and respiratory technicians
Nursing assistants and medical assistants
Pharmacy technicians and medication aides
Which of the following is true of PCTs and home health care?
PCTs who work in home care may do housekeeping tasks in addition to caring for clients.
PCTs are never hired to do home care.
PCTs who work in home care often give injections.
PCTs who work in home care must be licensed.
A PCT notices that a patient is having a hard time gripping utensils during meals. Which care team member could help?
Occupational therapist
Physical therapist
Medical social worker
Speech-language pathologist
If a PCT has a concern about another employee, how should she address it?
By posting on social media
By telling other PCTs and asking if they agree
By using the facility's chain of command
By making an anonymous complaint to the director of nursing
What is the term for the responsibilities that are within the knowledge, training, and legal definition of a profession?
Job description
Scope of practice
Chain of command
Delegation limits
PCT Jonah forgets to identify Mrs. Contreras and check the meal card before helping her eat dinner. He realizes after she eats that he gave her the wrong meal. He reports his mistake immediately. Which characteristic of professionalism does this show best?
Organization
Honesty
Compassion
Patience
Which of the following is true of dressing in a clean, wrinkle-free uniform?
It is important and a sign of professionalism.
It is not necessary as long as a PCT performs their job properly.
It is not necessary because most employers do not care about appearance.
It is an outdated standard that can be ignored.
What are 2 common requirements for PCT certification?
Recommendation from a healthcare professional and a job offer at a hospital
A letter stating the person's reasons for becoming a PCT and recommendation from an instructor
Completion of a PCT course and a letter of recommendation from a hospital administrator
Completion of a PCT course and passing a test given by the certification agency
In some cases, __________ is accepted for PCT certification in place of a training course.
Passing an extra test
Recommendation from a provider
On-the-job training
An independent research project
If ethics tell people what they __________ do, laws tell them what they __________ do.
Want to; need to
Should; must
Could; would like to
Cannot; must not
Which of the following is considered unethical?
Asking a patient's son for his phone number when the patient is discharged
Telling a patient you were happy to have met and cared for her
Asking a patient if she would like her family members to stay in the room or go to a waiting area during a care procedure
Telling a patient that you are very happy about the improvements you have seen to her health during her hospital stay
What document replaced the American Hospital Association's Statement on a Patient's Bill of Rights?
The Dying Person's Bill of Rights
The Hippocratic Oath
The Patient Care Partnership
The Affordable Care Act
Before a patient participates in a medical research study, a provider must
Give a detailed explanation of the study and tell the patient about possible risks
Ask if the patient wants to know what the risks may be
Arrange for the patient to talk to the researchers who are running the study
Make sure the patient does not know about any risks involved
The Patient Self-Determination Act requires medical facilities to inform patients about
Organ donation
Genetic testing
Insurance choices
Advance directives
A patient being treated in the emergency department collapses. He is not breathing and has no pulse. The patient has a DNR order in his chart. Which of the following is true?
Any trained healthcare worker must start CPR right away.
CPR should not be performed.
Only a provider can start CPR.
Only an emergency medical technician can start CPR.
A patient assigned male at birth uses the name Ms. Jones and uses she/her pronouns. A PCT must
Use the patient's preferred name/pronouns if it does not conflict with the PCT's personal beliefs
Try to remember to use the patient's preferred name/pronouns
Apologize to the patient if the PCT does not want to use the preferred name/pronouns
Use the patient's preferred name/pronouns
What is one way a PCT can promote patient rights during care?
By performing care quickly so the patient can be left alone
By telling the patient stories about other patients during care so he feels less isolated
By letting the patient make as many choices as possible about how care is performed
By making all decisions for the patient so as not to cause stress
How does HIPAA protect patient rights?
By making sure patients are only treated by qualified providers
By protecting choices about what care to receive
By requiring healthcare workers to report abuse
By keeping health information private and secure
A local news anchor is being treated at the hospital where Juan works as a PCT. He tells his friends that he is caring for the news anchor and even drew her blood. Which of the following is true?
What Juan did was illegal and unethical.
What Juan did was not illegal, but it was unethical.
What Juan did was not illegal or unethical because the news anchor is a public figure.
What Juan did was not illegal or unethical because the news anchor signed a form consenting to treatment.
Which law requires that hospitals provide necessary emergency treatment for patients even if they cannot pay?
EMTALA
HIPAA
CLIA
ADA
Violations of civil law are called
Crimes
Torts
Infractions
Penalties
A PCT who does not wash hands before providing care may be considered guilty of
Abuse
Assault
Negligence
Neglect
A child is brought to the emergency department of a hospital by her aunt. Her parents are on a cruise and cannot be contacted. What legal concept allows the child to be treated?
Advance directives
Express consent
Informed consent
Implied consent
A PCT is drawing blood from a child who is very frightened and keeps pulling his arm away. The PCT says, “Stop it!” and grips the child’s arm very tightly. This behavior
Is sometimes necessary
Should have been left to the parents
Can only be done by a nurse or provider
Is abusive
After using the facility’s chain of command to report physical abuse of patients by a nurse, a PCT sees that nothing has been done to change the situation. The PCT reports the abuse to law enforcement. What type of law protects the PCT from being fired or treated badly as a result of this report?
Good Samaritan laws
Patient protection laws
Whistleblower laws
Chain of command laws
Suspected abuse of a patient must be reported
If a patient is seriously hurt
If the abuse seems to be ongoing
Immediately
Only if the patient consents to the report
What is the purpose of an incident report?
To help prevent future incidents and improve quality of care and patient safety
To find out who is to blame for the incident and punish the person appropriately
To hide the details of the incident from legal authorities
To guarantee the facility will not be considered liable for any injuries
A PCT is injured on the job. What type of report may be made in addition to the facility’s incident report?
A report to the city or county health department
A report to the state board of medical licensing
A report to the PCT’s certifying agency
A federal report
What should not be discussed in an incident report?
A factual account of the event
Details of response to the event
Blame or liability for the event
The person’s reaction to the event
Choose the correct answer. Why are a PCT’s communication skills important to the quality of patient care?
Because patients will tell others positive things about the facility if a PCT is pleasant to talk to
Because PCTs communicate observations and concerns about patients to the nurse
Because nurses and providers do not have the time to talk to patients themselves
Because good communication gives the PCT information they need to make a diagnosis
Choose the correct answer. In the communication process, what step comes after receiving a message?
Sending a message
Providing feedback
Forming an argument
Repeating the message
Choose the correct answer. During a blood draw, a patient winces when the needle is inserted and then bites her lip. The PCT asks if she is in pain and the patient says she is not. What might make the PCT think the patient is not telling the truth?
The patient’s nonverbal communication
The patient’s verbal communication
The PCT’s nonverbal communication
The PCT’s verbal communication
Choose the correct answer. What would be the most professional way for the PCT to clarify the situation described in question #3?
“I think you’re lying to me. It hurts, doesn’t it?”
“That’s kind of sus. It looks like you’re hurting.”
“Do I trust your words or your face?”
“It’s OK to tell me if it hurts. It looks like you might be in pain.”
Choose the correct answer. Keaton works as a PCT at a facility that uses an online medical interpretation service. Mrs. Qian is a new patient who is a native speaker of Mandarin Chinese. Every time Keaton asks her a question, she pauses and then nods and says, “Yes.” Keaton is not sure she understands. What should he do?
Ask her if he should Google common words in Chinese
Try to trick her into giving an incorrect answer so he can prove she does not understand
Tell the nurse he would like to use the interpretation service
Ask the nurse to assign a Chinese-speaking PCT to care for her instead of him
Choose the correct answer. When PCT Johanna is helping patients who are obese with their meals, she suggests they eat their vegetables first and avoid carbohydrates. She removes desserts from their trays. She does not do this with other patients. Which of the following is true?
Johanna’s actions help these patients by improving their habits.
Johanna’s actions are not correct and may be based on bias; they may harm patients.
Johanna’s actions are not correct but they are harmless.
Johanna’s actions make no difference since she is not a provider.
Choose the correct answer. A PCT who works at a children’s hospital will see less diversity in patient __________ than a PCT who works at a community hospital.
Culture
Income
Education
Age
A PCT is caring for an elderly patient who has complained several times that a new medication is making her feel sleepy and confused. The PCT believes these feelings are not related to the medication and are normal for an older person. Which of the following is true?
The PCT should look up the drug and see if these are possible side effects before deciding whether to report them.
The PCT should report the patient’s complaints.
The PCT should suggest that the patient tell the nurse.
The PCT should ask the patient’s family members if they have noticed a difference in the patient.
A patient tells the PCT caring for him that he is scared and sad because the doctor suggested hospice care. Which of the following is a valid aging response from the PCT?
“Well, surely there are more cheerful things we could talk about!”
“I wouldn’t worry yet. You should definitely get a second opinion.”
“I’m sorry to hear that. It must be so hard.”
“You’ll be fine. I promise.”
A patient has been diagnosed with cancer. The PCT tells the patient and her family that her aunt beat cancer by cutting all sugar and other inflammation-causing foods from her diet. What can be said about the PCT’s comment?
It is an example of effective therapeutic communication.
It is an example of assertive communication.
It is an example of giving advice, which is beyond scope for a PCT.
It is an example of validation.
June corrects another PCT in front of a patient and the nurse. Later on, that PCT tells June, “Don’t ever embarrass me like that again. If you do, you’d better watch out.” This is an example of
Aggressive communication
Assertive communication
Passive communication
Slander
A patient is having intense pain. The nurse just gave her medication that should soon help. A PCT is giving the patient a bed bath and can tell the patient is hurting. Which of the following is an example of effective therapeutic communication by the PCT?
“Maybe saying a little prayer would help.”
“Would it help if I just stop and hold your hand for a minute? Or just sit with you?”
“I know you’re a tough cookie. Hang in there, sweetie!”
“Oh, it can’t be all that bad, can it?”
Which of these is a statement of fact?
“Mr. Oram is grumpy today.”
“Mr. Oram is always mean to people.”
“Mr. Oram hates the food here.”
“Mr. Oram sent his lunch and dinner back.”
Which of these is a statement of opinion?
“Mrs. Reddy’s pulse was above normal last time it was measured.”
“Mrs. Reddy is acting strangely.”
“Mrs. Reddy has used her call light 5 times this afternoon.”
“Mrs. Reddy fell getting out of bed.”
A patient has a fever of 101°F. She is pale and her skin is damp. She reports having a headache. She also says she has been feeling lightheaded and feels pressure in her sinuses. Which of these are signs?
Fever, headache, and sinus pressure
Fever, pallor, and skin condition
Pallor, skin condition, and lightheadedness
Headache, lightheadedness, and sinus pressure
In the situation described in question #15, which are symptoms?
Fever, headache, and sinus pressure
Fever, pallor, and skin condition
Pallor, skin condition, and lightheadedness
Headache, lightheadedness, and sinus pressure
Which of the following would be the best way for a PCT to describe the situation in the last 2 questions to the nurse?
“The patient has developed a nasty sinus infection.”
“The patient has a fever of 101°F. Her skin is pale and damp. She reports headache, sinus pressure, and lightheadedness.”
“The patient has a fever and is all clammy. She’s also been feeling weird.”
“I think that patient needs antibiotics. She has a fever and a sinus headache.”
Medical terms should be used when communicating with other healthcare workers because they make communication more
Private
Exclusive
Precise
Interesting
The Joint Commission has a list of ______ that should not be used in facilities because they may be misunderstood.
Expressions
Abbreviations
Languages
Drug names
Medical terms are often made up of
Roots, prefixes, and suffixes
Letters from a special alphabet
Nouns and adjectives
Words used only in a specific facility
What should a PCT document after giving an oral report to a supervisor or coworker?
The other person’s response
The estimated time of the next oral report
Whether or not the patient was present when the report was given
When, why, about what, and to whom the report was given
Which of the following is a common type of information shared during a shift change report?
Whether a patient is in a good mood
How much breakfast the patient ate
Whether the patient has strict I&O measurements taken
Who visits the patient most often
Which of the following should be included in patient records?
Incident reports involving the patient
Records of family members who have also been admitted to the facility
Consent forms, both general and for procedures/surgeries
Notes detailing staff members’ honest opinions about the patient
What is one HIPAA requirement for electronic health records?
They must be organized chronologically.
They must be accessible to patients on the internet.
They must be printed and stored in paper form as a backup.
They must have features that protect the confidentiality of patient information.
Multiple Choice. Choose the correct answer. Which of these is a physiological need?
Safety and security
Contact with others
Comfort, especially freedom from pain
Love and affection
Multiple Choice. Choose the correct answer. What types of needs does a PCT’s care usually help a patient to meet?
Spiritual needs
Self-actualization needs
Safety and security needs
Physiological needs
Multiple Choice. Choose the correct answer. While providing care, Lakeisha often talks to patients about things they are looking forward to doing after they are discharged from the hospital. She also asks them about books they are reading or TV shows they enjoy. This is an example of
Holistic care
Psychotherapy
Encouraging independence
Assisting with ADLs
puber ty usually begin?
School-age
Preadolescence
Adolescence
Young adulthood
Which developmental stage involves learning to play in groups?
Infant
Toddler
Preschool
School-age
Developmental disabilities may be present at birth or emerge up to this age:
5
12
18
22
Which of the following is a characteristic of mental health?
Ability to adapt to change
Ability to memorize facts
Ability to sense danger
Ability to speak clearly
Mental health disorders are caused by
Physical, environmental, hereditary, and situational factors (e.g., stress)
Lack of coping skills
Lack of willpower
Inability or unwillingness to deal with life
Anger, irritability, being easily startled, and difficulty sleeping are symptoms of
Bipolar disorder
Social anxiety disorder
Posttraumatic stress disorder
Schizophrenia
Feeling that a routine must be performed repeatedly is a symptom of
Generalized anxiety disorder
Obsessive-compulsive disorder
Schizophrenia
Major depressive disorder
How are most mental health disorders treated?
With a combination of medication and psychotherapy
With medication and temporary hospitalization
With psychotherapy and physical exercise
With training to increase positive thinking
Which of the following is true of chemical dependency and addiction?
They are the same as substance use disorder.
They come from a lack of willpower.
They are cured by telling the patient to stop using the substance.
They may require diagnosis and care by specialists.
Multiple Choice. Choose the correct answer. Infection prevention is
The way in which infections occur
An infection that is prevented from traveling from one part of the body to another
A set of methods used to prevent the spread of disease
An object that has been prevented from being contaminated with pathogens
Multiple Choice. Choose the correct answer. The following are necessary links in the chain of infection. When a PCT wears gloves, which link is broken, thus preventing the spread of disease?
Reservoir (place where the pathogen lives and grows)
Mode of transmission (a way for the disease to spread)
Susceptible host (person who is likely to get the disease)
Causative agent (pathogenic microorganism that causes disease)
Multiple Choice. Choose the correct answer. The following are necessary links in the chain of infection. When a PCT is vaccinated against hepatitis B, which link will be affected and thus prevent hepatitis B infection?
Reservoir (place where the pathogen lives and grows)
Mode of transmission (a way for the disease to spread)
Susceptible host (person who is likely to get the disease)
Portal of entry (body opening that
A PCT comes into contact with microorganisms
Only in high-traffic areas of the facility
Only during direct contact with patients
Only when taking specimens of body fluids
Every time the PCT touches something
The single most important thing a PCT can do to prevent the spread of disease is to
Carry dirty items close to her body so as not to spread contaminants
Wash and dry her disposable gloves before reusing them
Change gloves multiple times while caring for each patient
Wash her hands
With whom should a PCT use Standard Precautions?
With patients who have infectious diseases
With patients he suspects might have infectious diseases
With every patient
With patients who request that they be used
Hand hygiene is
Washing hands with soap and water or using alcohol-based hand sanitizer
Washing hands with soap and water only
Using alcohol-based hand sanitizer only
Wearing gloves when performing care procedures
When washing hands, a PCT should use friction for
At least 25 seconds
At least 20 seconds
At least 15 seconds
At least 5 seconds
Which of the following is true of wearing gloves?
Disposable gloves can be washed and reused.
Gloves must be changed between patients.
After giving care, gloves are not contaminated.
Gloves can continue to be worn if they are torn as long as the hole is covered.
Which of the following is the proper order to don PPE?
Put on mask and goggles, gown, and gloves.
Put on gloves, gown, and mask and goggles.
Put on mask and goggles, gloves, and gown.
Put on gown, mask and goggles, and gloves.
Which of the following statements is true of disinfection?
Disinfecting an item means that all pathogens on the item are destroyed.
Disinfection is done with an autoclave.
Disinfection kills some pathogens but does not destroy all of them.
Disinfection can be accomplished with regular soap and water.
What does surgical asepsis create?
An area or object free of most harmful microorganisms
An area or object free of pathogens, but not free of all microorganisms
An area or object free of all microorganisms
A surgical site with a clean incision
Which of the following is true of Transmission-Based Precautions?
A PCT does not need to practice Standard Precautions if he practices Transmission-Based Precautions.
They are exactly the same as Standard Precautions.
They are practiced in addition to Standard Precautions.
They will not be mentioned in the facility so as not to alarm anyone.
What is one way that bloodborne pathogens can be transmitted?
By hugging an infected person
By infected blood entering the bloodstream
By standing too close to an infected person when he coughs
By touching something an infected person has touched
Which of the following statements is true of hepatitis B (HBV)?
HBV is a relatively minor disease and poses no real threat to healthcare workers.
The vaccine for HBV helps prevent the disease.
More people in the US have HIV than have HBV.
HBV causes some unpleasant symptoms but cannot cause death.
The Bloodborne Pathogens Standard requires that
Employers educate a select group of employees who will be in contact with patients with bloodborne diseases
Employers provide hepatitis B vaccinations to employees at a reduced cost
Employers keep one set of personal protective equipment on hand for employees to use
Employers have an exposure control plan
Which of the following is an example of engineering controls?
A sharps container
A facility policy designed to prevent needle sticks and other injuries
An eyewash station
A sliding sheath on a needle
Tuberculosis is
A bloodborne disease
A sexually transmitted disease
An airborne disease
Completely eradicated (no longer exists)
Conjunctivitis is spread
By direct or indirect contact
By droplets
By airborne particles
By spores
Which of the following microorganisms cannot be killed by hand sanitizer and forms a spore that can contaminate surfaces?
Methicillin-resistant Staphylococcus aureus (MRSA)
SARS-CoV-2
Vancomycin-resistant Enterococcus (VRE)
Clostridioides difficile (C. diff)
Which of the following is a multidrug-resistant organism?
MRSA
Scabies
Influenza
COVID-19
Patients with droplet-spread illnesses should
Not enter a healthcare facility
Wear masks
Be seen in a special room that keeps contaminated air inside
Be given a high dose of antibiotics
How should the PCT handle disposable supplies used on a patient in isolation?
The supplies should be sterilized in an autoclave before being used on another patient.
The supplies should be sterilized in an autoclave before being discarded.
The supplies should be destroyed by burning.
The supplies should be discarded in the patient’s room.
Which of the following is a PCT responsibility related to infection prevention?
Deciding which patients need Transmission-Based Precautions
Alerting visitors to nearby rooms if a patient has a communicable illness
Following Standard Precautions in caring for all patients
Capping used needles and other sharps before discarding them
What must a PCT do after completing patient care, before going to the next patient’s room?
Wash hands
Put on a clean pair of gloves
Change into a clean uniform
Sterilize surfaces in the first patient’s room
A PCT just removed bed linen that was soiled with a patient’s urine. Where should it be placed until the PCT is ready to leave
In a labeled, leak-proof biohazard bag
In a waterproof laundry bag placed inside the patient’s room
Folded on a clean chair until transport
In the regular trash receptacle
When should a PCT report exposure to infection, blood, or body fluids?
Immediately after the exposure happens
By the end of the work day
If and when the PCT develops symptoms
If and when the PCT becomes concerned about the exposure
A group of healthcare workers that responds to emergencies within a hospital is called
A code team
An emergency squad
A care crew
A rescue group
The first 2 steps to take when approaching an emergency are
Perform first aid and assess the situation
Call the victim’s family and call 911
Assess the situation and assess the victim
Get assistance and perform CPR
In which of the following situations should abdominal thrusts be given to a person who is choking?
The person is coughing.
The person cannot speak, breathe, or cough.
The person is breathing very quickly.
The person says that she feels short of breath.
If a patient is in shock, a PCT should
Quickly give the patient something to eat that can be easily absorbed
Elevate a body part if a broken bone is suspected
Elevate the legs unless the patient has a head or abdominal injury or breathing difficulties
Give the patient a type of strong liquor, like brandy
To control bleeding, a PCT should
Lower the wound below the heart
Use a topical antibiotic cream on the wound
Hold a thick pad against the wound and press down hard
Apply light pressure with a bandage
Why must severe bleeding be controlled as quickly as possible?
Because it can cause death quickly
Because blood is a biological hazard
Because the sight of blood is frightening to patients and visitors
Because large amounts of blood can ruin hospital equipment
Which of the following is best to use when providing first aid for a minor burn?
Burn ointment
Aloe vera gel
Cool water
Petroleum jelly
What is the medical term for fainting?
Dyspnea
Syncope
Hemiplegia
Cyanosis
When a patient is suspected of having a heart attack a PCT should
Loosen clothing around the neck
Give the patient some water
Use an automated electronic defibrillator (AED) right away
Wait and see if the patient improves before doing anything
Insulin reaction can be caused by
Too little food
Physical or emotional stress
Too much food
A cerebrovascular accident
Another name for insulin reaction is
Diabetic coma
Hypoglycemia
Hyperglycemia
Prediabetic coma
A sign that a stroke is occurring is
Abdominal pain
Gasping for air
Low blood pressure
The inability to speak or to speak clearly
What is the main goal during a seizure?
To identify the cause
To measure the patient’s brain waves
To make sure the patient is safe
To get something soft wedged in the patient’s mouth
Facilities must provide training in responding to hazards at least
Once a month
Four times a year
Twice a year
Once a year
OSHA considers exposure to radiation this type of hazard:
Chemical
Biological
Physical
Safety
What information does a Safety Data Sheet (SDS) contain?
Costs of the chemical
Comparisons with other chemicals
Names of other facilities using the chemical
Information about emergency response actions
What is the main reason dried blood or other body fluids should not be scraped off of any surface or floor?
Because the scraping may leave scratches that microorganisms can collect in
Because it is impossible to tell for sure when this method has removed all dried residue
Because this cleaning method takes more time than other methods
Because the dried material can become aerosolized and inhaled
A PCT accidentally splashes disinfectant on his bare skin. Where can he find information about how long to wash his skin?
In his copy of the facility policy manual
In the Safety Data Sheet for that disinfectant
On the CDC website
On the OSHA website
Which of the following is a way to use proper body mechanics when lifting or carrying objects?
The PCT should twist at the waist when lifting objects.
The PCT should stand with her legs shoulder-width apart.
The PCT should lift objects, rather than pushing them.
The PCT should carry objects away from her body.
Which of the following statements is true of body mechanics?
Body mechanics help save energy and prevent injury.
The narrower a person’s base of support, the more stable the person is.
Proper alignment of the body means that the 2 sides of the body should not line up.
Twisting at the waist is the best way to maintain body alignment.
One of the Joint Commission’s National Patient Safety Goals is
Prevent infection
Stop facility fires
Identify dangerous medications
Promote food safety
Which of these patients is most likely to have a PCT or other healthcare worker assigned to stay with them at all times (one-to-one monitoring)?
A patient taking a medication that makes them very sleepy
A patient who has said they want to be discharged immediately
A patient who was admitted to the hospital after losing a large amount of blood from self-inflicted wounds
A patient who has behaved in a hostile way
RACE is an acronym for a safety rule, and means
Run to A Close Exit
Remove patients; Activate alarm or call 911; Contain fire; Extinguish
Restore power; Activate alarm or call 911; Call fire department; Exit
Remove window; Access outside; Call for help; Elderly patients first
How should nonsharp waste containing blood or body fluids be discarded?
Along with sharps in the sharps receptacle
In a regular trash can with a no-touch closing lid
Directly in a biohazard dumpster outside the facility
In a special biohazard waste bag
What does a dosimeter measure?
Exposure to infected body fluids
Exposure to radiation
Exposure to toxic chemicals
Exposure to excessive noise
There is a fire in a facility. The door to the room where a PCT is located feels hot. There is no window or other way out of the room. What should the PCT do?
Open the door using a wet towel or cloth to protect her hands
Attempt to kick the door open
Block the space under the door with a wet towel or clothing and wait for help
Pound on the door and shout until help arrives
Which of the following is an important general guideline for responding to disasters in the workplace?
Stay away from windows.
Turn off all cell phone ringers.
Drop to the ground.
Know the location of all exits and stairways.
People are more likely to respond appropriately in emergency situations if
They have prepared and practiced by taking an active role in drills
They have read a lot about how to respond
They watch and follow exactly what their coworkers are doing
They pretend the emergency situation is not actually happening
Patients who are admitted to a hospital for routine inpatient care are usually in this unit:
Subacute care unit
Medical/surgical unit
Intensive care unit
Stepdown unit
What is the process used to determine the level of care a patient needs on arrival at an emergency department?
Sorting
Process of elimination
Classification
Triage
Which department ensures that a facility is kept clean and comfortable for patients?
Environmental services
Dietary department
Administrative services
Radiology department
How can a PCT help control odors in a facility?
He can ask the patient to clean up if he soils his linens.
He can clean up within an hour after episodes of incontinence.
He can ask patients to use the toilets in the reception area instead of in their rooms.
He can empty and clean bedpans promptly.
When leaving a patient’s room, a PCT should
Leave the call light within the patient’s reach
Move the patient’s belongings
Leave spills for the next shift
Remind the patient not to call her again because she’ll be busy with other patients
How should a PCT enter a patient’s room?
Knock and wait for permission to enter if the patient is able to give permission
Walk in if the door is open
Say her name as she walks in
Call the patient first to make sure she is alone
What can an overbed table be used for?
Placement of dirty linens
Placement of bedpans
Placement of meals
Placement of urinals
Which of the following is a type of disposable equipment?
An autoclave
An electric razor
A bedpan
Gloves
Which of the following is a reason that new patients may have trouble adjusting to being in a hospital?
They will have more independence in a hospital than at home.
Their health is improving.
There is a lot of noise and many interruptions.
The other patients and staff are people they already know well.
When a patient is going to be discharged, a PCT should
Give the patient ambulation instructions from the provider
Be positive and reassuring
Give the patient his last medication
Decide which dietary adjustments the patient will need
What is a PCT’s responsibility during an in house transfer of a patient?
The PCT decides that the patient must be transferred.
The PCT must keep the fact that a transfer will occur a secret.
The PCT should pack the patient’s belongings.
The PTC should tell the patient’s roommate about the transfer.
Which of the following is true of sleep?
Sleep does not affect the immune system.
Patients usually sleep better in a hospital than they do at home.
Lack of sleep can cause decreased mental function.
People can live in good health even with out much sleep.
Lack of sleep can cause
Increased mental function
Increased reaction time
Increased immune system function
Increased irritability
Which of the following statements is true of linen?
Linen should be carried close to the PCT’s uniform.
Linen should be shaken to remove wrinkles.
Dirty linen should be removed by rolling it away from the PCT.
Linen can be taken from one patient’s room into another patient’s room.
Which of the following terms describes a bed that is completely made, with the bedspread and blankets in place?
Closed bed
Open bed
Occupied bed
Unoccupied bed
In which type of environment do microorganisms thrive?
Cool, dry environments
Clean, cold environments
Dry, hot environments
Warm, moist environments
Where should the call light be placed when a PCT leaves a patient’s room?
On the bedside table beside the telephone
Next to the television remote
Within the patient’s reach
On a chair next to the patient’s bed
Multiple Choice. Choose the correct answer: Which of the following statements is true of positioning?
Patients will not need help getting into comfortable positions or changing positions.
Constant pressure on an area helps prevent skin problems.
PCTs should check patients’ skin each time they are repositioned.
Bedbound patients should be repositioned every 3 hours.
Multiple Choice. Choose the correct answer: How often should bedbound patients be repositioned?
At least every 2 hours
Once per shift
Twice a day
At least every 3 hours
Multiple Choice. Choose the correct answer: A patient who is lying on either her left or her right side is in the _______ position.
Supine
Lateral
Prone
Fowler’s
Multiple Choice. Choose the correct answer: A patient who has her head and shoulders elevated and is in a semisitting position (45 to 60 degrees) is in the _______ position.
Sims’
Fowler’s
Prone
Lateral
Multiple Choice. Choose the correct answer: A patient who is lying on her stomach with her arms at her sides is in the _______ position.
Sims’
Fowler’s
Prone
Lateral
Multiple Choice. Choose the correct answer: A patient who is lying flat on his back with his head and shoulders supported by a pillow is in the _______ position.
Sims’
Fowler’s
Prone
Supine
Multiple Choice. Choose the correct answer: Dangling means
Sitting up with legs over side of bed
Sitting up in a chair with feet on floor
Lying in bed with feet over side of bed
Hanging both arms over chair rests
Multiple Choice. Choose the correct answer: When using a transfer belt, the PCT should
Place it underneath the patient’s clothing
Place it around the patient’s shoulders
Place it around a patient’s chest
Place it over the patient’s clothing
Multiple Choice. Choose the correct answer: When transferring patients who have a strong side and a weak side, the PCT should plan the move so that
The stronger side moves first
The weaker side moves first
Both feet move at the same time
The wheelchair moves first
Multiple Choice. Choose the correct answer: Which of the following is true of mechanical lifts?
Mechanical lifts prevent injury.
It is safer for the PCT to lift patients without the use of a mechanical lift.
There is only one kind of mechanical lift.
When using a mechanical lift, the PCT should pump it approximately 5 feet over the bed before moving the patient.
