WorksheetsBusiness Processes and Management Worksheet
Total questions: 70
Worksheet time: 35mins
A business process is …
A collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product for customers.
A structural element of some business process that is of value to the consumer.
A structured graphical description of a network of processes and operations associated with data or documents.
A point at which the output of a function intersects with organizational boundaries.
An input to other functions, a mechanism for implementing interaction.
Process landscape model is the …
science of supervising how work is performed in an organization to ensure sustainable results
model of the process architecture that shows the processes on a high and abstract level
diagrammatic/structural representation of flow of business activities in an organization
science to automate and simplify individual activities across a business or organization
Business process modeling is the …
science of supervising how work is performed in an organization to ensure sustainable results
model of the process architecture that covers the processes on a high and abstract level
diagrammatic/structural depiction of business processes in an organization
science to automate and simplify individual activities across a business or organization
Management processes include …
design and development, manufacturing, marketing and sales, delivery, after-sales, and direct procurement.
indirect procurement, human resource management, information technology management, accounting, financial management, and legal services.
strategic planning, budgeting, compliance, and risk management, as well as investors, suppliers, and partners management.
design and development, coding, testing, maintenance, compliance, marketing, and human resource management.
The Process implementation phase of the Business Process Management lifecycle …
a current state of each of the relevant processes is documented
issues associated with the as-is process are identified, documented
covers automation
issues associated with the as-is process are identified, documented
In the Process identification phase of the Business Process Management lifecycle …
a current state of each of the relevant processes is documented
issues associated with the as-is process are identified, documented
a business problem is posed
all processes are automated
In the Process discovery phase of the Business Process Management lifecycle
a current state of each of the relevant processes is documented
a business problem is posed
issues associated with the as-is process are identified, documented
all processes are automated
In the Process analysis phase of the Business Process Management lifecycle
issues associated with the as-is process are identified, documented
a current state of each of the relevant processes is documented
a business problem is posed
all processes are automated
In the Process redesign phase of the Business Process Management lifecycle …
a current state of each of the relevant processes is documented
the changes that would help to address the issues are identified
issues associated with the as-is process are identified, documented
all processes are automated
In the Process monitoring phase of BPM lifecycle …
Issues associated with the as-is process are identified, documented
Relevant data are collected and analyzed
A current state of each of the relevant processes is documented
All processes are automated
In EPC notation, branching and combining arrows is done using the …
operators
administrators
shooter
function
the lines
The diagram described in EPC notation is an ordered combination of …
events and functions
events and tasks
tasks and functions
models and functions
models and tasks
A sub-process is …
a compound action that includes other actions, gateways, events, etc.
an indivisible elementary action in BPMN notation.
a material object or individual acting as a source or receiver of information.
the routes that information travels between external entities, processes, and data stores.
files or repositories where information is stored for later use.
A Transaction in BPMN …
represents a single unit of work that is not or cannot be broken down
is used to hide or reveal additional levels of business process detail
is a form of sub-process in which all contained activities must be treated
is a point in the process where a global process or a global Task is reused
A Task in BPMN …
represents a single unit of work that is not or cannot be broken down
is used to hide or reveal additional levels of business process detail
is a form of sub-process in which all contained activities must be treated
is a point in the process where a global process or a global Task is reused
A Call Activity in BPMN …
represents a single unit of work that is not or cannot be broken down
is used to hide or reveal additional levels of business process detail
is a form of sub-process in which all contained activities must be treated
is a point in the process where a global process or a global Task is reused
A Sub-process in BPMN …
represents a single unit of work that is not or cannot be broken down
is used to hide or reveal additional levels of business process detail
is a form of sub-process in which all contained activities must be treated
is a point in the process where a global process or a global Task is reused
BPMN Choreography Diagram …
describes the content and logic of a business process in the form of a flow of tasks, conditions, and events.
allows you to model the exchange of data and control actions between two or more business processes defined in pools.
describes the sequence of interactions between participants in a different format and concentrate on the message flow.
depicts an overview of the overall communications between the parties.
BPMN Collaboration Diagram …
describes the content and logic of a business process in the form of a flow of tasks, conditions, and events.
allows you to model the exchange of data and manage activities between two or more business processes defined in pools.
describes the sequence of interactions between participants in a different format and concentrate on depicts an overview of the overall communications between the parties.
BPMN Conversation Diagram …
describes the content and logic of a business process in the form of a flow of tasks, conditions, and events.
allows you to model the exchange of data and control actions between two or more business processes defined in pools.
describes the sequence of interactions between participants in the implementation of business processes.
depicts an overview of the overall communications between the parties.
BPMN Process Diagram …
describes the content and logic of a business process in the form of a flow of tasks, conditions, and events
allows you to model the exchange of data and control actions between two or more business processes defined in pools
describes the sequence of interactions between participants in a different format and concentrate on the message flow
depicts an overview of the overall communications between the parties
BPMN Orchestration is a …
sequence of actions within one control center (pool).
graphic element that integrates the actions performed by a department.
graphic element that shows a participant in the interaction in the process.
description of the content and logic of the business process in the form of a flow of tasks, conditions, and events.
process landscape and top-level interactions between the parties involved.
Inclusive gateway is used to …
create alternative flows in a process. Only one of the paths can be taken.
determine the path of a process is based on an evaluated event.
create paths without evaluating any conditions.
create alternative flows where all paths are evaluated.
model sophisticated synchronization behavior.
Complex gateway is used to …
create alternative flows in a process. Only one of the paths can be taken.
determine the path of a process is based on an evaluated event.
create paths without evaluating any conditions.
create alternative flows where all paths are evaluated.
model sophisticated synchronization behavior.
Timer events are used to …
decomposing a large model into smaller
generation and simulation of one event from many
modeling an event regularly occurring in time
sending and receiving signals between multiple processes
immediate completion of the entire business process
Exclusive gateway is used to …
create alternative flows in a process. Only one of the paths can be taken.
determine the path of a process is based on an evaluated event.
create paths without evaluating any conditions.
create alternative flows where all paths are evaluated.
model sophisticated synchronization behavior.
Parallel gateway is used to …
create alternative flows in a process. Only one of the paths can be taken.
determine the path of a process is based on an evaluated event.
create paths without evaluating any conditions.
create alternative flows where all paths are evaluated.
model sophisticated synchronization behavior.
Event Based gateway is used to …
create alternative flows in a process. Only one of the paths can be taken.
determine the path of a process is based on an evaluated event.
create paths without evaluating any conditions.
create alternative flows where all paths are evaluated.
model sophisticated synchronization behavior.
The BPMN provides a mapping between the graphics of the notation and the constructs of …….language
BPEL
XML
BPCL
BPML
Which graphical element represents a chain of logically connected exchanges of messages, depicted as a hexagon with a name?
dialogue
pool
track
gateway
task
Core processes include …
design and development, manufacturing, marketing and sales, delivery, after-sales, and direct procurement.
indirect procurement, human resource management, information technology management, accounting, financial management, and legal services.
strategic planning, budgeting, compliance, and risk management, as well as investors, suppliers, and partners management.
design and development, coding, testing, maintenance.
A sub-process is a (an)…
A. A collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product for customers.
B. Structural element of some business process that is of value to the consumer.
C. Structured graphical description of a network of processes and operations associated with data or documents.
D. Point at which the output of a function intersects with organizational boundaries.
E. Input to other functions, a mechanism for implementing interaction.
The model tree is a (an) ...
context diagram showing the structure of the model fragment
overview diagram showing the structure of a model fragment
overview diagram showing a snippet of the entire model
context diagram showing the architecture of the model fragment
overview diagram showing the structure of the entire model
The “Call” activity is a task that …
calls a global process or a global task
generates and simulates one event from many
simulates events regularly occurring in time
sends and receives signals between multiple processes
leads to the immediate completion of the entire business process
Which of the following is NOT an event?
Purchase order received
Claim withdrawn by customer
Notify the client about the settlement decision
Payment delay expired
Which of the following is NOT a task?
Insurance policy does not cover damage
Determine the buyer's responsibility
Check insurance policy details
Calculate the amount for calculation
Choose the types of artifacts:
data
group
data store
text annotations
system
Notation is a …
set of symbols and rules to visually represent a business process
set of business process management system models
time-ordered set of tasks and processes
structured graphical description of the network of processes and operations
How does ARIS stand for?
Architecture of Integrated Information Systems
Application of International Information Software
Architecture of International Information Software
Application of Integrated Information Systems
Architecture of International Information Systems
What diagrams are built to show the interactions even more clearly between BPMN business processes and their participants?
collaboration
choreography
conversation
process
The main purpose of a process landscape is to …
find several variants of a generic process.
specify corporate processes that are directly involved in adding value to the company.
describe the logical sequence between two processes.
collect related, structured activities or tasks by people or equipment.
… is a sequence of actions within one control center (pool).
Orchestration
Lane
Gateway
Task
Subprocess
… is a graphical element that unites actions performed by a department or employee.
Orchestration
Lane
Gateway
Task
Subprocess
… is a graphical element that shows a participant in the interaction in the process.
Orchestration
Lane
Pool
Gateway
Task
Select the main categories of BPMN notation elements:
Artifacts
Swim Lanes
Data warehouses
Connecting objects
Flow objects
BPMN Pool is a …
sequence of actions within one control center (pool).
graphic element that combines the actions performed by a department or employee.
graphic element that shows the participant in the interaction in the process.
description of the content and logic of the business process in the form of a flow of tasks, conditions, and events.
process landscape and top-level interactions between the parties involved.
Support processes …
cover the essential value creation of a company, that is the production of goods and services for which customers pay.
enable the execution of core processes.
provide directions, rules, and practices for the core and support processes.
BPMN Message Flow is used to denote the transfer of messages and data objects …
between pools of a business process
inside one pool of a business process
between lanes of the business process
inside one lane of a business process
Start event acts as a process trigger; indicated by a…border and can only be..
single narrow, catch
double, throw
bold, catch
single narrow, throw
bold, throw
"Material in stock" is a(an) …
Task
Resource
Data object
Event
What BPMN category are Pools and Lanes?
Flow objects
Swimlanes
Connecting objects
Artifacts
Capture requirement is a(an) …
Event
Gateway
Data object
Task
What BPMN category are associations?
Flow objects
Artifacts
Swimlanes
Connecting Objects
What BPMN category are Events, Actions, and Gateways?
Flow Objects
Connecting Objects
Artifacts
Swimlanes
The elements that allow developers to bring some more information into the model/diagram are …
Artifacts
Gateways
Flow objects
Swimlanes
Which of the following names is correct for a Start Event?
Order received
Send notification to customer
Check order
Validate request
Which of the following is a correct name for an Activity (Task)?
Payment confirmed
Payment
Confirm payment
Customer payment confirmation
ARIS divides processes into ___ different views
3
4
5
6
Which of the following is a correct name for a Lane (Resource)?
"Warehouse operator"
"Sent to customer"
"Start verification"
"Enter data into system"
Is it possible to depict a BPMN choreography task with an initiation and/or response message?
Yes
No
Is it possible to send a response message in a choreography task without an initiating message?
No
Yes
Is it possible to depict a BPMN choreography task with an initiation and/or response message?
Yes
No
Is this the correct representation of the choreography sub-process?
Yes
No
Is this the correct representation of the choreography sub-process?
Yes
No
What BPMN category are Data objects, groups, and annotations?
Flow objects
Connecting objects
Swimlanes
Artifacts
In BPMN 2.0, a reusable task or sub-process is implemented by a … activity.
Task
Event
Call Activity
What is the main purpose of Value Stream Mapping (VSM)?
to visualize the flow of materials and information in a process in order to identify waste and improve overall value delivery (to map the flow and find waste)
To calculate the total cost of materials and resources for suppliers.
An elementary action in BPMN is called a ...
cycle
task
association
compensation
multiple copies
Which type of BPMN diagram is shown in the figure?
BPMN Conversation Diagram
BPMN Choreography Diagram
BPMN Process (Orchestration) Diagram
BPMN Collaboration Diagram
What type of BPMN diagram is shown in the figure?
collaboration
choreography
conversation
process
