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Business Processes and Management Worksheet

Total questions: 70

Worksheet time: 35mins

Name
Class
Date
1.

A business process is …

a)

A collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product for customers.

b)

A structural element of some business process that is of value to the consumer.

c)

A structured graphical description of a network of processes and operations associated with data or documents.

d)

A point at which the output of a function intersects with organizational boundaries.

e)

An input to other functions, a mechanism for implementing interaction.

2.

Process landscape model is the …

a)

science of supervising how work is performed in an organization to ensure sustainable results

b)

model of the process architecture that shows the processes on a high and abstract level

c)

diagrammatic/structural representation of flow of business activities in an organization

d)

science to automate and simplify individual activities across a business or organization

3.

Business process modeling is the …

a)

science of supervising how work is performed in an organization to ensure sustainable results

b)

model of the process architecture that covers the processes on a high and abstract level

c)

diagrammatic/structural depiction of business processes in an organization

d)

science to automate and simplify individual activities across a business or organization

4.

Management processes include …

a)

design and development, manufacturing, marketing and sales, delivery, after-sales, and direct procurement.

b)

indirect procurement, human resource management, information technology management, accounting, financial management, and legal services.

c)

strategic planning, budgeting, compliance, and risk management, as well as investors, suppliers, and partners management.

d)

design and development, coding, testing, maintenance, compliance, marketing, and human resource management.

5.

The Process implementation phase of the Business Process Management lifecycle …

a)

a current state of each of the relevant processes is documented

b)

issues associated with the as-is process are identified, documented

c)

covers automation

d)

issues associated with the as-is process are identified, documented

6.

In the Process identification phase of the Business Process Management lifecycle …

a)

a current state of each of the relevant processes is documented

b)

issues associated with the as-is process are identified, documented

c)

a business problem is posed

d)

all processes are automated

7.

In the Process discovery phase of the Business Process Management lifecycle

a)

a current state of each of the relevant processes is documented

b)

a business problem is posed

c)

issues associated with the as-is process are identified, documented

d)

all processes are automated

8.

In the Process analysis phase of the Business Process Management lifecycle

a)

issues associated with the as-is process are identified, documented

b)

a current state of each of the relevant processes is documented

c)

a business problem is posed

d)

all processes are automated

9.

In the Process redesign phase of the Business Process Management lifecycle …

a)

a current state of each of the relevant processes is documented

b)

the changes that would help to address the issues are identified

c)

issues associated with the as-is process are identified, documented

d)

all processes are automated

10.

In the Process monitoring phase of BPM lifecycle …

a)

Issues associated with the as-is process are identified, documented

b)

Relevant data are collected and analyzed

c)

A current state of each of the relevant processes is documented

d)

All processes are automated

11.

In EPC notation, branching and combining arrows is done using the …

a)

operators

b)

administrators

c)

shooter

d)

function

e)

the lines

12.

The diagram described in EPC notation is an ordered combination of …

a)

events and functions

b)

events and tasks

c)

tasks and functions

d)

models and functions

e)

models and tasks

13.

A sub-process is …

a)

a compound action that includes other actions, gateways, events, etc.

b)

an indivisible elementary action in BPMN notation.

c)

a material object or individual acting as a source or receiver of information.

d)

the routes that information travels between external entities, processes, and data stores.

e)

files or repositories where information is stored for later use.

14.

A Transaction in BPMN …

a)

represents a single unit of work that is not or cannot be broken down

b)

is used to hide or reveal additional levels of business process detail

c)

is a form of sub-process in which all contained activities must be treated

d)

is a point in the process where a global process or a global Task is reused

15.

A Task in BPMN …

a)

represents a single unit of work that is not or cannot be broken down

b)

is used to hide or reveal additional levels of business process detail

c)

is a form of sub-process in which all contained activities must be treated

d)

is a point in the process where a global process or a global Task is reused

16.

A Call Activity in BPMN …

a)

represents a single unit of work that is not or cannot be broken down

b)

is used to hide or reveal additional levels of business process detail

c)

is a form of sub-process in which all contained activities must be treated

d)

is a point in the process where a global process or a global Task is reused

17.

A Sub-process in BPMN …

a)

represents a single unit of work that is not or cannot be broken down

b)

is used to hide or reveal additional levels of business process detail

c)

is a form of sub-process in which all contained activities must be treated

d)

is a point in the process where a global process or a global Task is reused

18.

BPMN Choreography Diagram …

a)

describes the content and logic of a business process in the form of a flow of tasks, conditions, and events.

b)

allows you to model the exchange of data and control actions between two or more business processes defined in pools.

c)

describes the sequence of interactions between participants in a different format and concentrate on the message flow.

d)

depicts an overview of the overall communications between the parties.

19.

BPMN Collaboration Diagram …

a)

describes the content and logic of a business process in the form of a flow of tasks, conditions, and events.

b)

allows you to model the exchange of data and manage activities between two or more business processes defined in pools.

c)

describes the sequence of interactions between participants in a different format and concentrate on depicts an overview of the overall communications between the parties.

20.

BPMN Conversation Diagram …

a)

describes the content and logic of a business process in the form of a flow of tasks, conditions, and events.

b)

allows you to model the exchange of data and control actions between two or more business processes defined in pools.

c)

describes the sequence of interactions between participants in the implementation of business processes.

d)

depicts an overview of the overall communications between the parties.

21.

BPMN Process Diagram …

a)

describes the content and logic of a business process in the form of a flow of tasks, conditions, and events

b)

allows you to model the exchange of data and control actions between two or more business processes defined in pools

c)

describes the sequence of interactions between participants in a different format and concentrate on the message flow

d)

depicts an overview of the overall communications between the parties

22.

BPMN Orchestration is a …

a)

sequence of actions within one control center (pool).

b)

graphic element that integrates the actions performed by a department.

c)

graphic element that shows a participant in the interaction in the process.

d)

description of the content and logic of the business process in the form of a flow of tasks, conditions, and events.

e)

process landscape and top-level interactions between the parties involved.

23.

Inclusive gateway is used to …

a)

create alternative flows in a process. Only one of the paths can be taken.

b)

determine the path of a process is based on an evaluated event.

c)

create paths without evaluating any conditions.

d)

create alternative flows where all paths are evaluated.

e)

model sophisticated synchronization behavior.

24.

Complex gateway is used to …

a)

create alternative flows in a process. Only one of the paths can be taken.

b)

determine the path of a process is based on an evaluated event.

c)

create paths without evaluating any conditions.

d)

create alternative flows where all paths are evaluated.

e)

model sophisticated synchronization behavior.

25.

Timer events are used to …

a)

decomposing a large model into smaller

b)

generation and simulation of one event from many

c)

modeling an event regularly occurring in time

d)

sending and receiving signals between multiple processes

e)

immediate completion of the entire business process

26.

Exclusive gateway is used to …

a)

create alternative flows in a process. Only one of the paths can be taken.

b)

determine the path of a process is based on an evaluated event.

c)

create paths without evaluating any conditions.

d)

create alternative flows where all paths are evaluated.

e)

model sophisticated synchronization behavior.

27.

Parallel gateway is used to …

a)

create alternative flows in a process. Only one of the paths can be taken.

b)

determine the path of a process is based on an evaluated event.

c)

create paths without evaluating any conditions.

d)

create alternative flows where all paths are evaluated.

e)

model sophisticated synchronization behavior.

28.

Event Based gateway is used to …

a)

create alternative flows in a process. Only one of the paths can be taken.

b)

determine the path of a process is based on an evaluated event.

c)

create paths without evaluating any conditions.

d)

create alternative flows where all paths are evaluated.

e)

model sophisticated synchronization behavior.

29.

The BPMN provides a mapping between the graphics of the notation and the constructs of …….language

a)

BPEL

b)

XML

c)

BPCL

d)

BPML

30.

Which graphical element represents a chain of logically connected exchanges of messages, depicted as a hexagon with a name?

a)

dialogue

b)

pool

c)

track

d)

gateway

e)

task

31.

Core processes include …

a)

design and development, manufacturing, marketing and sales, delivery, after-sales, and direct procurement.

b)

indirect procurement, human resource management, information technology management, accounting, financial management, and legal services.

c)

strategic planning, budgeting, compliance, and risk management, as well as investors, suppliers, and partners management.

d)

design and development, coding, testing, maintenance.

32.

A sub-process is a (an)…

a)

A. A collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product for customers.

b)

B. Structural element of some business process that is of value to the consumer.

c)

C. Structured graphical description of a network of processes and operations associated with data or documents.

d)

D. Point at which the output of a function intersects with organizational boundaries.

e)

E. Input to other functions, a mechanism for implementing interaction.

33.

The model tree is a (an) ...

a)

context diagram showing the structure of the model fragment

b)

overview diagram showing the structure of a model fragment

c)

overview diagram showing a snippet of the entire model

d)

context diagram showing the architecture of the model fragment

e)

overview diagram showing the structure of the entire model

34.

The “Call” activity is a task that …

a)

calls a global process or a global task

b)

generates and simulates one event from many

c)

simulates events regularly occurring in time

d)

sends and receives signals between multiple processes

e)

leads to the immediate completion of the entire business process

35.

Which of the following is NOT an event?

a)

Purchase order received

b)

Claim withdrawn by customer

c)

Notify the client about the settlement decision

d)

Payment delay expired

36.

Which of the following is NOT a task?

a)

Insurance policy does not cover damage

b)

Determine the buyer's responsibility

c)

Check insurance policy details

d)

Calculate the amount for calculation

37.

Choose the types of artifacts:

a)

data

b)

group

c)

data store

d)

text annotations

e)

system

38.

Notation is a …

a)

set of symbols and rules to visually represent a business process

b)

set of business process management system models

c)

time-ordered set of tasks and processes

d)

structured graphical description of the network of processes and operations

39.

How does ARIS stand for?

a)

Architecture of Integrated Information Systems

b)

Application of International Information Software

c)

Architecture of International Information Software

d)

Application of Integrated Information Systems

e)

Architecture of International Information Systems

40.

What diagrams are built to show the interactions even more clearly between BPMN business processes and their participants?

a)

collaboration

b)

choreography

c)

conversation

d)

process

41.

The main purpose of a process landscape is to …

a)

find several variants of a generic process.

b)

specify corporate processes that are directly involved in adding value to the company.

c)

describe the logical sequence between two processes.

d)

collect related, structured activities or tasks by people or equipment.

42.

… is a sequence of actions within one control center (pool).

a)

Orchestration

b)

Lane

c)

Gateway

d)

Task

e)

Subprocess

43.

… is a graphical element that unites actions performed by a department or employee.

a)

Orchestration

b)

Lane

c)

Gateway

d)

Task

e)

Subprocess

44.

… is a graphical element that shows a participant in the interaction in the process.

a)

Orchestration

b)

Lane

c)

Pool

d)

Gateway

e)

Task

45.

 Select the main categories of BPMN notation elements:

a)

Artifacts

b)

Swim Lanes

c)

Data warehouses

d)

Connecting objects

e)

Flow objects

46.

BPMN Pool is a …

a)

sequence of actions within one control center (pool).

b)

graphic element that combines the actions performed by a department or employee.

c)

graphic element that shows the participant in the interaction in the process.

d)

description of the content and logic of the business process in the form of a flow of tasks, conditions, and events.

e)

process landscape and top-level interactions between the parties involved.

47.

Support processes …

a)

cover the essential value creation of a company, that is the production of goods and services for which customers pay.

b)

enable the execution of core processes.

c)

provide directions, rules, and practices for the core and support processes.

48.

BPMN Message Flow is used to denote the transfer of messages and data objects …

a)

between pools of a business process

b)

inside one pool of a business process

c)

between lanes of the business process

d)

inside one lane of a business process

49.

Start event acts as a process trigger; indicated by a…border and can only be..

a)

single narrow, catch

b)

double, throw

c)

bold, catch

d)

single narrow, throw

e)

bold, throw

50.

"Material in stock" is a(an) …

a)

Task

b)

Resource

c)

Data object

d)

Event

51.

What BPMN category are Pools and Lanes?

a)

Flow objects

b)

Swimlanes

c)

Connecting objects

d)

Artifacts

52.

Capture requirement is a(an) …

a)

Event

b)

Gateway

c)

Data object

d)

Task

53.

What BPMN category are associations?

a)

Flow objects

b)

Artifacts

c)

Swimlanes

d)

Connecting Objects

54.

What BPMN category are Events, Actions, and Gateways?

a)

Flow Objects

b)

Connecting Objects

c)

Artifacts

d)

Swimlanes

55.

The elements that allow developers to bring some more information into the model/diagram are …

a)

Artifacts

b)

Gateways

c)

Flow objects

d)

Swimlanes

56.

Which of the following names is correct for a Start Event?

a)

Order received

b)

Send notification to customer

c)

Check order

d)

Validate request

57.

Which of the following is a correct name for an Activity (Task)?

a)

Payment confirmed

b)

Payment

c)

Confirm payment

d)

Customer payment confirmation

58.

ARIS divides processes into ___ different views

a)

3

b)

4

c)

5

d)

6

59.

Which of the following is a correct name for a Lane (Resource)?

a)

"Warehouse operator"

b)

"Sent to customer"

c)

"Start verification"

d)

"Enter data into system"

60.

Is it possible to depict a BPMN choreography task with an initiation and/or response message?

a)

Yes

b)

No

61.

Is it possible to send a response message in a choreography task without an initiating message?

a)

No

b)

Yes

62.

Is it possible to depict a BPMN choreography task with an initiation and/or response message?

a)

Yes

b)

No

63.

Is this the correct representation of the choreography sub-process?

a)

Yes

b)

No

64.

Is this the correct representation of the choreography sub-process?

a)

Yes

b)

No

65.

What BPMN category are Data objects, groups, and annotations?

a)

Flow objects

b)

Connecting objects

c)

Swimlanes

d)

Artifacts

66.

In BPMN 2.0, a reusable task or sub-process is implemented by a … activity.

a)

Task

b)

Event

c)

Call Activity

67.

What is the main purpose of Value Stream Mapping (VSM)?

a)

to visualize the flow of materials and information in a process in order to identify waste and improve overall value delivery (to map the flow and find waste)

b)

To calculate the total cost of materials and resources for suppliers.

68.

An elementary action in BPMN is called a ...

a)

cycle

b)

task

c)

association

d)

compensation

e)

multiple copies

69.

Which type of BPMN diagram is shown in the figure?

a)

BPMN Conversation Diagram

b)

BPMN Choreography Diagram

c)

BPMN Process (Orchestration) Diagram

d)

BPMN Collaboration Diagram

70.

What type of BPMN diagram is shown in the figure?

a)

collaboration

b)

choreography

c)

conversation

d)

process