WorksheetsEmpathy and Design Thinking Worksheet
Total questions: 95
Worksheet time: 48mins
What is when you unpack and synthesize your empathy findings into compelling needs and insights?
Ideate mode
Define mode
empathise mode
testing mode
Why is the define mode critical to the design process?
Expresses the problem you are striving to address through your effort
0
__________ is about breaking down complex concepts and problems into smaller, easier-to-understand constituents
interpretation
defining
synthesis
Analysis
__________, on the other hand, involves creatively piecing the puzzle together to form whole ideas.
synthesis
Analysis
defining
interpretation
Which one in the following should not contain any specific solution, nor should it contain any indication as to how those needs should be fulfilled
point to improve
feedback
Point of view
compliment
What mode in design thinking process, unpack and synthesize your empathy findings into compelling needs and insights, and scope a specific and meaningful challenge.
define
prototype
test
ideate
Which of the following are benefits of brainstorming when compared to nominal group technique?
all of the above
brainstorming can create a positive organizational climate
brainstorming can encourage talented and highly skilled employees to remain in an organization
brainstorming is more fun
Team creativity can be promoted in which of the following ways?
Establishing a competitive environment to promote creative ideas
Evaluating ideas during the idea generation stage
Stressing deadlines to encourage intensity and focus
Establishing challenges for the team
Which of the following is an effective technique for dealing with troublesome group members?
Embrace their disruptive behavior
Use the same behaviors as the disruptive member to demonstrate why their behaviors are flawed
Confront the person directly
Create an environment where the disruptive member does not feel welcome
Which of the following is not a way to establish team identity?
creating competition among group members for prizes and awards given to the best team member
creating a team name
creating group rituals
creating a uniform style of dress
Breaking down a problem into its constituent parts during team discussion is which of the following steps in the Standard Agenda?
Evaluating problem solutions
Identification of the problem
Analyzing the problem
Criteria development
In creating a workflow, what is something to consider?
what ordered you want the different stages done
what are the different stages of project done
how much time is needed
all of the above
A dynamic visual medium produced from static drawings, models, or objects posed in a series of incremental movements that are then rapidly sequenced to give the illusion of lifelike motion.
animation
silent film
storyboard
sketching
A simply or hastily executed drawing or painting, especially a preliminary one, giving the essential features without the details.
silent film
sketching
animation
storyboard
After we have understood the user needs, which is the immediate next designing phase that follows
Evaluation
testing
building the application
prototype
What is not true about the prototype phase?
A prototype may be tested within as well as outside the design teams
all the above
by the end of this phase, the design team will have a clear idea of how the real users will behave
It consists of a number of inexpensive scaled-down versions of the product
The pros of low-fidelity prototyping are
it is very fast to make
all the above
Its extremely low-cost
unclear while testing what may work and what may not
Paper and pen-based sketches used for prototyping are?
High-fidelity
low-fidelity
Rapid prototyping
low-resolution prototyping
Which of the following statements is/are true?
It is easier to incorporate user feedback during high-fidelity prototyping compared to low-fidelity prototyping
it easier to incorporate user feedback during low-fidelity prototyping compared to high-fidelity prototyping
it require more effort and resourse to incorporate user feedback during low-fidelity prototyping
It requires more effort and resourse to incorporate user feedback during high-fidelity prototyping
During which step do you allow an authentic audience to interact with your proposed solution?
Empathise
Test
Prototype
Ideate
After you prototype (step 5 in the design thinking process), the next step is to ___
Ideate
Empathize
Test
Define
What is the 5th step in design thinking process?
Empathize
Test
Define
Ideate
Which is NOT true about the Test step?
You should come up with new ideas during the Test step.
Only consider positive feedback to get the best result.
You should assume that your solution can be made better.
It is an opportunity to refine the solution.
User+Need+Interesting Learning=?
Challenge
Design
Interesting
P.O.V.
What You Mean By Sketch Out The End Goal(S)?
Observation
Timeline
Project Plan
Success
How Many Circle Of Your Design Plan?
3
10
8
2
What Is The First Step To Design A Designer Workbook?
Discovery
Evolution
Ideation
Interpretation
What Is The Last Step To Design A Designer Workbook?
Discovery
Evolution
Interpretation
Ideation
What Is The Step Coming After Ideation?
Discovery
Experimentation
Evolution
Interpretation
What Is The Step Coming Before Evolution?
Experimentation
Interpretation
Discovery
Ideation
What Is The Step Coming Before Ideation?
Discovery
Interpretation
Evolution
Experimentation
What Is The Step Coming After Interptitation?
Experimentation
Evolution
Discovery
Ideation
What Is The Step Coming After Experimentation?
Interpretation
Evolution
Experimentation
Ideation
Brainstorming Is A Part Of Which Step?
Interpretation
Ideation
Evolution
Experimentation
Preparing For Fieldwork Is A Part Of Which Step?
Evolution
Interpretation
Experimentation
Discovery
What Is The Part Of Experimentation?
Make Prototypes
All Of These
Capture Prompts
Getting Feedback
During which step do you build a vast depository of suggestions to work with?
Empathise
Prototype
Test
Ideate
During which step do you allow an authentic audience to interact with your proposed solution?
Empathise
Test
Ideate
Prototype
Product quality planning timing chart input elements are
Voice of the Customer
ALL
Business Plan/Marketing Strategy
Product/Process Benchmark Data
Voice of the Customer Indicates
recommendations
encompasses desires
data
ALL
The following sources can assist in identifying customer concerns and wants and translating those concerns into product and process characteristics
Customer interviews
Customer questionnaires and surveys
Market test and positioning reports
ALL
list of historical customer concerns during the design, manufacture, installation and use of the product are
ALL
Warranty reports
Lessons learned
Best practices
The team may use source of information as appropriate, includes:
Lessons Learned
ALL
Dealer comments
Field service reports.
In business plan may place constraints are follows
ALL
timing, cost
product positioning, research and development (R&D) resources
investment
Benchmarking is used for the following
BOTH
process performance targets
provide input to establishing product
NONE
Benchmarking approaches are
Gap Measurement
Best practices
BOTH
NONE
Product/Process Assumptions includes
reliability assessments, and new technology
advanced materials
technical innovations
ALL
Product Reliability Studies indicates
frequency of repair
the results of long-term reliability/durability tests
replacement of components within designated periods of time
ALL
Customer Inputs includes
Expectation
customer satisfaction.
ALL
Needs
Design Goals includes
Voice of the Customer is not lost in subsequent design activity
Voice of the Customer also includes regulatory requirements such as materials composition reporting and polymeric part marking
ALL
translation of the Voice of the Customer into measurable design of objectives
Reliability and Quality Goals includes
program objectives
customer wants reliability benchmarks.
ALL
customer wants and expectations,
Preliminary Process Flow Chart depends on
NONE
process assumptions.
BOTH
preliminary bill of material and product
Examples of input to identification of special characteristics include
NONE
BOTH
Identification of reliability goals and requirements
Product assumptions based on the analysis of customer needs and expectations
Abbreviation OF FMEA
NONE
Fast Mode and Effects Analysis
Failure Mode and Effects Analysis
BOTH
Abbreviation OF APQP
Advanced Product Quality Plant
NONE
BOTH
Advanced Product Quality Planning
APQP Related to
interest, commitment
support of upper management
BOTH
NONE
primary goal of APQP
program timing and planning for resources and staffing to support required capacity
concerns documented and scheduled for resolution
planning requirements
ALL
The -------------Process is designed to assure a comprehensive and critical review of engineering requirements.
Business Plan/Marketing Strategy
Product Quality Planning
Product/Process Benchmark Data
PLANNING
Abbreviation of DFMEA
Design Failure Mode and Effects Association
Design Failure Make and Effects Analysis
Design Failure Mode and Effects Analysis
Delight Failure Mode and Effects Analysis
Abbreviation of FMEA
Fall Mode and Effects Analysis
Failure Make and Effects Analysis
Failure Mode and Effects Analysis
Failure Mode and Eventuals Analysis
The ---------- is a disciplined analytical technique that assesses the probability of failure
ALL
FMEA
RDA
DFMEA
The verification that verifies that the product design meets the customer requirements ----------
Design verification
Field service reports.
Warranty reports
Lessons learned
------------- are regularly scheduled meetings led by the organization's design engineering activity
Dealer comments
Design reviews
Lessons Learned
Field service reports.
The design review is an effective method to prevent
ALL
problems and misunderstandings
product positioning, research and development (R&D) resources
timing, cost
Abbreviation of DOE
Design Of Energy
Design Of Equipment
NONE
Detail Of Evolution
Abbreviation of DVPR
Design Validation Plan and Report
BOTH
NONE
Design reviews
A --------Checklist is provided to assist in the preparation of the prototype control plan.
Product design
preliminary bill of material and product
Control Plan
process assumptions.
__________ are a description of the dimensional measurements and material and functional tests that will occur during prototype build.
Prototype control plans
ALL
reliability assessments, and new technology
advanced materials
The---- must assure that customer requirements, needs and expectations are met.
customer expectations
NONE
Identification of reliability goals and requirements
manufacturing system
The organization’s product quality planning team should address these requirements by adding the items to the ------.
Timing Chart
customer satisfaction
Needs
Expectation
____________ should be monitored to assure completion prior to planned production tryout
customer satisfaction.
customer needs
Expectation
Facilities progress
_________ should be reviewed to determine if there is sufficient information for a dimensional layout of the individual parts
customer wants reliability benchmarks.
program objectives
Engineering Drawings
customer wants and expectations,
A ---------Checklist is provided to assist in the preparation of the prototype control plan.
Product design
preliminary bill of material and product
Control Plan
process assumptions.
The---- must assure that customer requirements, needs and expectations are met
customer expectations
NONE
Identification of reliability goals and requirements
manufacturing system
Abbreviation of PFMEA
Process Failure Mode and Effects Analysis
Fast Mode and Effects Analysis
NONE
Product Failure Mode and Effects Analysis
------will depend on mode of transport, weather conditions, and how delicate the product is
Product Plant
NONE
Packaging
BOTH
The organization’s product quality planning team should review the manufacturing site(s) ------- .
Quantity Management System
NONE
Quality Management System
Support of top management
The ------- is a schematic representation of the current or proposed process flow
ALL
program timing and planning for resources and staffing to support required capacity
process flow chart
concerns documented and scheduled for resolution
The------- can be used by the organization’s product quality planning team to verify completeness
Floor Plan Checklist
Scheduled resolution
NONE
Customer needs
_____________ in production process requires the observation of some product characteristics, usually by means of control charts.
ALL
Quality control
Customer needs
Management system
A ----- is a recommended analytical technique for displaying the relationship between process parameters and process operation.
Characteristics matrix
NONE
Product flow chart
Process flow chart
Abbreviation of MSA
Mean Systems Analysis
ALL
Measurement Systems Analog
Measurement Systems Analysis
Abbreviation for PPAP
Parts Part Approval Process
Process Part Approval Process
NONE
Production Part Approval Process
Abbreviation for SPC
Statistical Process Control
Product flow chart
Stationary Process Control
NONE
What is Engineering Drawings
Including Math Data
ALL
Process control
Product control
Pre-Launch Control Plan including __________
including Analysis Devices
NONE
Including Math Data
including Error-Proofing Devices
To anticipate failures and prevent them from happening is the objective of FMEA.
True
ofcourse
may be
false
The major features of developing a manufacturing system and its related control plans to achieve quality products
Process design and development
Product design and development
ALL
Product flow chart
Designs are periodically modified to
all of the mentioned
make products easier and faster to manufacture
improve product performance
strive for zero-based rejection and waste
The life cycle of a product includes
processing of raw materials
all of the mentioned
manufacturing of products
extraction of natural resources
Sustainable manufacturing is required for
all of the mentioned
Conserving resources
reuse
proper maintenance
The following is the source(s) for developing new or improved product
Other competitive products in the market
Consumer suggestions and Complaints
All of the above
Research and Development department of the enterprise
What does FMEA stand for?
Failure Modes and Effective Analysis
Failure Modes and Effects Analysis
Failure Modes and Affective Analysis
Failure Modes and Efficient Analysis
What is the process of comparing two or more results to ensure its accuracy?
Verification
substantiate
Validation
confirm
In which we need to compare the representation of a conceptual model to the real system?
Validation
None of the above
Verification
Both A and B
