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WorksheetsBaseline NHA CCMA Test
Total questions: 150
Worksheet time: 1hrs 15mins
A medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. They pick up the instrument and place it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?
Battery
Assault
Negligence
Defamation
Which of the following dictates the operations of physician office clinical laboratories?
Centers for Medicare and Medicaid Services (CMS)
Food and Drug Administration (FDA)
Occupational Safety and Health Administration (OSHA)
Clinical Laboratory Improvement Amendments (CLIA)
A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient?
Supine position
Left lateral position
Prone position
Fowler’s position
Which of the following supplies are required for proper handwashing technique?
Hand sanitizer
Paper towels
Sterile gloves
Alcohol wipes
Prior to running an EKG tracing, which of the following is the final step a medical assistant should take to ensure the tracing will be clear with a horizontal baseline?
Confirm the patient’s fasting status
Ask the patient to remove jewelry
Double-check the electrodes’ attachment
Increase the paper speed
Which of the following letter formats uses indented paragraphs?
Full block letter
Modified block letter
Semi block letter
Simplified letter
A medical assistant calls a patient from the waiting area to obtain a specimen. Which of the following actions should the assistant do first?
Explain the collection procedure
Identify the patient
Verify the provider’s order
Offer privacy
Which of the following elements is a component of the standard precautions use of personal protective equipment (PPE)?
Gowns
Masks
Face shields
Shoe covers
Which of the following fasting blood sugar laboratory results should the medical assistant recognize as abnormal for a nondiabetic patient?
75 mg/dL
90 mg/dL
101 mg/dL
95 mg/dL
According to the Controlled Substances Act, which of the following is true regarding the storage of controlled substances in the office?
Controlled medications may be kept in exam rooms
Controlled medications should be stored in a locked cabinet
Controlled medications must be refrigerated
Controlled medications can be stored with over‑the‑counter drugs
A medical assistant is performing a scratch allergy test on a patient’s back. Which of the following distances describes the correct spacing for the small amounts of allergen scratched into the skin?
1/4 to 1/2 inch
3 to 4 inches
1 1/2 to 2 inches
1 to 1 1/4 inches
Which of the following cardiac procedures is within a medical assistant’s scope of practice and does not require a license technician or provider to assist with or perform the procedure?
Stress test interpretation
A Holter monitor application
Cardiac catheterization prep
Echocardiogram performance
A medical assistant in an outpatient facility is preparing a patient for venipuncture. Which of the following actions should the assistant take to confirm the patient’s identity?
Check the patient’s room number
Ask the patient to state and spell their full name and provide date of birth
Compare the patient’s face to the photo ID without asking questions
Verify only the appointment time
A medical assistant is weighing a patient that is 72 kg. Which of the following values is the patient’s weight converted to pounds?
144.0
158.4
165.0
132.5
Which of the following types of artifacts does the EKG tracing contain?
Somatic tremor
Wandering baseline
60‑cycle interference
Interrupted baseline
Which of the following methods aids in gathering additional details from the patient regarding their chief complaint?
Using leading questions
Asking open‑ended questions
Speaking only in medical terminology
Avoiding follow‑up questions
A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?
Federal Emergency Management Agency
Local hospital billing office
American Red Cross
Private insurance broker
Overwhelming experiences often cause which of the following conditions?
Generalized anxiety disorder
Posttraumatic stress disorder (PTSD)
Major depressive disorder
Somatic symptom disorder
Which of the following actions is within the scope of practice for a medical assistant?
Initiating IV therapy
Interpreting lab results
Providing first aid procedures
Prescribing non‑controlled medications
A medical assistant administers an injection and the patient faints. Which of the following actions should the assistant take?
Place the patient in a supine position
Give the patient water
Apply a warm compress
Continue with the next injection
A medical assistant is preparing the exam room for a patient’s general physical examination. Which of the following should be available to the provider for the examination?
Otoscope
Laryngoscope
Colposcope
Ophthalmic tonometer
Which of the following is defined by 9 calories per gram?
Carbohydrate energy content
Protein energy content
The number of calories from fat
Alcohol energy content
Which of the following should the medical assistant verify with the patient prior to the patient receiving a prescription for their acute ear infection?
Preferred pharmacy hours
Medication allergies
Recent travel history
Family medical history
According to OSHA guidelines for proper waste disposal, which of the following should the medical assistant dispose of in a regular waste container?
Used sharps container
Blood‑soaked gauze
An empty urine container
Used test strips with blood
Which of the following is the recommended age for children to receive their first human papillomavirus (HPV) vaccine?
9 to 10 years of age
11 to 12 years of age
13 to 14 years of age
15 to 16 years of age
Which of the following stages described by the Kübler‑Ross grieving process indicates that a patient may attempt to give something up to gain more time?
Denial
Anger
Depression
The bargaining stage
Which of the following is a medical assistant required to document in the electronic health record (EHR) when administering immunizations to a patient?
Patient’s insurance group number
Lot number
Room number
Pharmacy preference
Which of the following is the correct placement for lead V4?
Fourth intercostal space at the left sternal border
Fifth intercostal space at the midclavicular line
Right midclavicular line at the fifth rib
Anterior axillary line at the fifth intercostal space
When a medical assistant is performing a patient interview, it is important they understand the patient’s message so that they can relay it accurately to the provider. Which of the following techniques is the assistant using when they state, "I hear what you are saying…"?
Reflecting
Clarifying
Paraphrasing
Summarizing
A medical assistant is examining a patient who has a third‑degree burn on their hands. Which of the following is a first aid procedure the medical assistant can perform?
Apply ice directly to the burn
Separate the patient’s burned fingers
Remove any stuck clothing
Break blisters to relieve pressure
An angry patient confronts a medical assistant in the reception area. Which of the following actions should the medical assistant take?
Raise their voice to assert authority
Ask security to restrain the patient immediately
Escort the patient to a more private area
Ignore the patient until they calm down
Which of the following cell structures provides energy for cells?
Ribosomes
Golgi apparatus
Mitochondria
Lysosomes
A patient reports severe headaches and chronic tingling in their arms and legs. To which of the following specialties should the provider refer the patient for a consultation?
Cardiology
Neurology
Orthopedics
Dermatology
Which of the following is the appropriate instrument for removing stitches?
Hemostat
Suture scissors
Bandage scissors
Iris scissors
A medical assistant has orders to collect blood cultures, a CBC, a prothrombin time (PT) and an iron panel. They forget to draw the PT. Which of the following actions should the assistant take?
Discard all specimens and recollect
Keep the specimens previously collected and draw the PT
Add the PT to the CBC tube
Send what has been collected and cancel the PT
Which of the following types of advance directives provide information about the person that a patient delegated to make care decisions on their behalf if they are unable to do so?
Do‑not‑resuscitate order
Living will
Health care proxy
Physician orders for life‑sustaining treatment
Which of the following classes of fire extinguisher should be used on flammable liquids?
Class A
Class B
Class C
Class D
Which of the following processes provides the ability to send prescriptions electronically?
Computerized physician order entry (CPOE)
E‑prescribing
Telemedicine visit
Digital faxing
Which of the following information should a medical assistant verify at every office visit?
Employment status
Allergies
Marital status
Home square footage
Which of the following eating disorders is demonstrated by purging, use of laxatives, and mood swings?
Anorexia nervosa
Binge‑eating disorder
Bulimia nervosa
Avoidant/restrictive food intake disorder
A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take?
Shave the area with a razor only
Cleanse the site with surgical soap and an antiseptic
Apply a topical anesthetic without an order
Bandage the area prior to the provider’s arrival
A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting?
Aggressive communication
Passive communication
Assertive communication
Reflective communication
A patient’s insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization?
Fair Credit Reporting Act
The HIPAA Privacy Rule
False Claims Act
Health Care Quality Improvement Act
A medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement of the electrodes on the arm?
Tabs upward on the arm
Tabs downward on the arm
Tabs facing the chest
Tabs toward the hand
A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?
Red top tube
Blue top tube
Gray top tube
Green top tube
Which statement describes the doctrine of professional discretion?
Providers must always release full medical records upon request.
When a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information.
Only office managers can authorize record releases.
Medical assistants determine which records are disclosed.
On an 837P/CMS-1500 claim form, which component identifies the practitioner who provided the submitted services?
Tax identification number (TIN)
National provider identifier (NPI)
Practice address
Patient account number
When applying a transdermal patch for a patient, which method is correct?
Apply the patch directly to the skin to maintain effectiveness.
Place the patch on top of clothing to avoid irritation.
Apply the patch over lotion for better adhesion.
Secure the patch with tight elastic bandaging.
A medical assistant is labeling a blood sample for anemia. Which test should be labeled on the requisition form?
STAT-CRIT hematocrit
Prothrombin time (PT)
Comprehensive metabolic panel (CMP)
Glycosylated hemoglobin (A1C)
After obtaining preauthorization for a patient’s referral to a specialist, which situation can cause the insurer to deny the specialist’s claim?
The patient canceled a follow-up appointment.
The specialist provided the service after the expiration date of the preauthorization.
The referral was to an in-network provider.
The patient paid a copay at the visit.
While sorting mail, the assistant is unsure where a particular item should go. What step should be taken?
Discard the item.
File it alphabetically under the practice name.
Ask the office manager or provider how to distribute the item.
Return all uncertain items to the sender.
Replacing a sharps container, the assistant receives a small laceration from the plastic lid. Which documentation should be completed?
OSHA log summary only
Incident report
Progress note in the patient’s chart
Vaccination record
When measuring oxygen saturation with a pulse oximeter, which action should the assistant take?
Check capillary refill in the patient's finger.
Place the probe over dark nail polish.
Apply the sensor loosely to improve comfort.
Ignore motion artifacts during reading.
An EKG tracing shows upward and downward movement of the waveform unrelated to cardiac activity. Which artifact is indicated?
Somatic tremor
Wandering baseline
Interrupted baseline
AC interference
Within the health information exchange (HIE), what does the Office of the National Coordinator for Health Information Technology (ONC) promote to allow patients control over the use of their health information?
Provider-to-provider exchange
Consumer-mediated exchange
Regional data repository
Automatic full data sharing
Collecting data from a patient experiencing heatstroke, which manifestation should be expected?
Cool, clammy skin
Hot skin
Bradycardia
Hypothermia
Preparing hemostats for sterilization after an invasive procedure, which technique should be used?
Cold sterilization in alcohol
Autoclave
Handwashing and air-drying
UV light exposure
While taking blood pressure, the cuff is inflated and the valve opened to deflate as sounds are heard with a stethoscope. When should the diastolic pressure be read?
At the first sound heard
When the sound disappears
At the point of maximum intensity of sound
When the cuff is fully deflated
Reviewing a patient’s current medications, which medication is available in sublingual form?
Metformin
Nitroglycerin
Lisinopril
Omeprazole
When obtaining a rectal temperature from an infant, how far should the probe be inserted?
1 inch into the rectum
The thermometer should be inserted 1/2 inch into the rectum.
Just past the anal sphincter (about 2 inches)
Until resistance is felt
Composing business correspondence using the simplified letter style, which feature should be used?
Indented paragraphs with left-aligned dateline
Center aligned dateline and salutation
Right-aligned body text
Mixed punctuation with justified margins
After a successful blood draw, what information should be recorded on venipuncture tube labels prior to transport?
Patient’s diagnosis
Initials of collector and the time collected
Name of ordering provider only
Future appointment date
Which allergy testing type applies an allergen to the skin to detect delayed allergic reactions?
Skin prick testing
Patch testing
Intradermal testing
Serum IgE testing
Assisting with a colposcopy procedure, in which position should the patient be placed?
Supine
Lithotomy position
Prone
Fowler’s
How should an 18‑month‑old patient be positioned when administering ear drops to the right ear?
Left ear facing up with the earlobe pulled up and back
Right ear facing up with the earlobe pulled down and back
Right ear facing down while sitting upright
Prone with the head turned left
What can prevent a patient from comprehending an informed consent?
Language barrier
Having eaten before the procedure
Being accompanied by a caregiver
Receiving written instructions
Which term means the absence of infection or infectious material?
Sepsis
Medical asepsis
Nosocomial
Colonization
After completing venipuncture, how should a medical assistant assist with hemostasis?
Apply heat to the site.
The assistant should tell the patient to hold pressure on the site and elevate their arm.
Immediately remove the bandage.
Ask the patient to flex the arm repeatedly.
Scheduling a procedure at a local facility with a patient, which step should be taken first?
Confirm transportation arrangements.
Verify insurance will cover the procedure.
Schedule the earliest available time slot.
Provide preoperative instructions.
Preparing to draw venous blood samples, which OSHA-required personal protective equipment must be worn?
Face shield
Gloves
Hair cover
Lead apron
Performing intake for a 6‑month‑old patient, which measurement is required to complete the pediatric growth chart?
Body mass index
Head circumference
Respiratory rate
Sitting height
Communicating with an upset patient, which mechanism indicates the assistant is receptive and listening?
Taking phone calls during the conversation
Maintaining an open posture toward the patient
Avoiding eye contact to reduce tension
Standing behind the patient
A homebound patient with a foot fracture reports difficulty navigating with crutches while managing most tasks at home. To which resource should the patient be referred?
Physical therapy clinic
Meals on wheels
Skilled nursing facility
Urgent care
Working with a patient who has cognitive impairment causing short‑term memory loss, how should the assistant adapt to this barrier?
Provide easy‑to‑read handouts.
Speak more rapidly.
Use only medical terminology.
Limit written materials.
Preparing a patient for a urine creatine test, over what period should the patient collect the specimen?
8 hr
12 hr
24 hr
48 hr
In which abdominal quadrant is the gallbladder located?
Left upper quadrant
Left lower quadrant
Right upper quadrant
Right lower quadrant
Preparing the autoclave for sterilization, which temperature range is recommended for effective sterilization?
100° to 110° C (212° to 230° F)
121° to 123° C (250° to 255° F)
135° to 140° C (275° to 284° F)
160° to 170° C (320° to 338° F)
Failing to document a patient’s preference to avoid blood products during a procedure falls under which legal principle?
Contract law
Administrative law
Negligent torts
Civil rights law
Which method is best to measure the amount of body fat on a patient?
Skinfold calipers only
Hydrostatic weighing
Body mass index (BMI)
Bioelectrical impedance
Processing blood samples for DNA analysis and paternity testing, which information must be included to maintain chain of custody?
Patient’s insurance number
Initials of the person transporting the specimen
Ordering provider’s DEA number
Date of birth of the collector
During patient check‑in, which spatial consideration should be taken?
0 to 18 inches
18 inches to 4 feet
4 to 12 feet
12 to 25 feet
A practice is part of an Accountable Care Organization (ACO). This designation indicates the care team focuses on improving care for patients with which medical coverage?
Private PPO plans
Medicaid
Medicare
Workers’ compensation
According to stages of hypertension, which blood pressure reading is in the elevated stage?
118/76 mm Hg
128/78 mm Hg
138/88 mm Hg
146/92 mm Hg
Which term refers to ensuring the balance of a financial account matches the balance on a bank statement?
Amortization
Reconciliation
Accrual
Provisioning
Preparing to perform venipuncture, according to order of draw, which tube is drawn after obtaining blood cultures?
Green
Lavender
Light blue
Gray
Which of the following is a CLIA‑waived laboratory test?
Complete blood count (CBC)
Human chorionic gonadotropin (hCG) test
Erythrocyte sedimentation rate (ESR)
Blood culture
In which position should a medical assistant place a patient when preparing to perform a 12‑lead EKG in the office?
Prone
Supine
Fowler’s
Lateral recumbent
A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which disorder?
Emphysema
Pneumothorax
Myocarditis
Gastroesophageal reflux disease
Which term should a medical assistant use to tell a provider that a patient is having discomfort and difficulty with breathing?
Apnea
Orthopnea
Dyspnea
Hyperpnea
A medical assistant is preparing an 837P/CMS‑1500 claim form for a patient treated for a burn injury. Which of the following information is required?
International Classification of Diseases (ICD) chapter title
National Provider Identifier (NPI) of the patient
Current procedural terminology (CPT) code
Advance beneficiary notice (ABN) number
Which aseptic technique can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?
Sanitization
Disinfection
Sterilization
Asepsis
Which statement best describes the purpose of the right route as part of the rights of medication administration?
Verifying the patient’s identity before administering medication
Administering medication using the physical technique identified by the provider’s written order
Confirming the expiration date of the medication
Documenting the time the medication was administered
A patient arrives at the provider’s office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?
Disposable skin stapler
Iris scissors
The needle holder with the suture attached
Thumb forceps only
A medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which action should the assistant take?
Speak while turning away to avoid shouting
Face the patient and speak clearly
Increase room noise to test comprehension
Communicate only through written notes
A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which disorder?
Chlamydia
Syphilis
Gonorrhea
Human papillomavirus (HPV) infection
A medical assistant must provide community resources to a patient whose partner bent their arm backwards until it broke. Which resource should be provided?
Homeless shelter
Domestic violence shelter
Addiction recovery center
Long‑term care facility
A medical assistant is billing a patient’s third‑party payer for today’s office visit. Which document does this require?
An 837P/CMS‑1500 claim form
Hospital discharge summary
Employee incident report
Explanation of benefits (EOB) from a previous claim
A medical assistant receives a denial of payment for a patient’s cholecystectomy. The reason stated is “preauthorization required.” If the provider deems this procedure emergent, which action should the assistant take?
Resubmit with a different diagnosis code
Submit an appeal for the denied claim
Close the claim and bill the patient
Request a new referral from the primary care provider
Which preventative screening is matched correctly with the age at which it should be initially completed?
Bone density scan, 25 years old
Colonoscopy, 45 years old
Prostate‑specific antigen test, 25 years old
Mammogram, 25 years old
Which measurement would a medical assistant take during a routine well‑child exam when determining if a child has microcephaly?
Body mass index
Head circumference
Chest expansion
Visual acuity
Which technique should a medical assistant use when bandaging a wound with a roller bandage?
Wrap proximal to distal
Wrap the wound from distal to proximal
Use circular turns only
Apply the bandage loosely and avoid overlapping
A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which range for the sample to be usable?
20° to 24° C (68° to 75° F)
24° to 28° C (75° to 82° F)
32° to 38° C (90° to 100° F)
40° to 45° C (104° to 113° F)
A patient reports feeling depressed due to the recent loss of a partner. In which of the five stages of grief does depression present itself?
First
Second
Third
Fourth
When assisting a patient from a different culture, which action should a medical assistant take to help the patient feel more comfortable in the medical office setting?
Avoid discussing beliefs
Try to understand their beliefs about disease
Use only medical jargon
Skip patient education
Which example of patient coaching addresses disease prevention?
Explaining the cost of imaging studies
Providing information on the importance of recommended vaccines
Scheduling follow‑up visits for established disease
Demonstrating wound irrigation technique
Which venipuncture site is appropriate when hand access is needed?
Antecubital median cubital vein
Superficial dorsal hand veins
Femoral vein
External jugular vein
A medical assistant has a provider order to draw blood for a lead level on an 18‑month‑old toddler. Which site should the assistant choose for the venipuncture?
Heel stick
External jugular vein
Antecubital vein
Femoral vein
A medical assistant is removing sutures from a patient who has a laceration on their left lower leg. After setting up the sterile field, which action should the assistant take?
Cut the knot flush with the skin
Grasp and lift the knot away from the skin
Pull the suture straight up without cutting
Apply antibiotic ointment before removal
Which of the following is an advantage of using an electronic practice management software for scheduling appointments?
Eliminates patient reminders
Ability to generate reports
Requires no data backup
Prevents double‑booking automatically in all systems
A medical assistant is using an alcohol‑based hand sanitizer after patient contact. The hand sanitizer should contain at least what percentage of alcohol?
40%
50%
60%
70%
Which condition involves an overload of iron in the body?
Hemolytic anemia
Hemochromatosis
Hypothyroidism
Beriberi
A medical assistant is cleaning countertops and other surfaces after a surgical procedure. Which disinfectant should the assistant use for this purpose?
Pure hydrogen peroxide
A 1:10 bleach and water solution
Isopropyl alcohol only
Sterile saline
Which vaccination should patients receive at 7 years of age or older?
Rotavirus
Varicella
Tetanus, diphtheria, and pertussis (Tdap)
Measles, mumps, and rubella (MMR)
Which assessment of a patient’s pulse is demonstrated by an extremely strong and full feeling?
Thready pulse
Regular pulse
Bounding pulse
Irregularly irregular pulse
A pulse oximeter can register an artificially low oxygen saturation measurement for a patient with which condition?
Fever
Cold fingers
Tachypnea
Warm extremities
A medical assistant is cleaning an examination room after assisting the provider with a biopsy. Which action should the assistant take?
Dispose of a scalpel in a properly labeled, puncture‑proof container
Place all sharps in a standard trash bin
Store used biopsy needles for reuse
Wipe counters with sterile saline only
If a provider writes a prescription for a medication BID, how many times a day should the patient take the medication?
Once
Twice
Three times
Four times
When assisting a provider with a punch biopsy of a mole, which task should a medical assistant anticipate?
Suture removal
Receive and prepare tissue specimens for processing
Administer local anesthesia
Perform the excision
Which task should a medical assistant have a patient complete prior to gowning for a physical examination to ensure the patient is more comfortable and to make the examination easier for the provider?
Remove all jewelry
Have the patient empty their bladder
Fast for 8 hours
Wash hands
Which instruction should a medical assistant give a patient when administering an enteric‑coated tablet?
“Chew the tablet thoroughly.”
“Crush the tablet and mix with food.”
“Swallow the tablet whole with a glass of water.”
“Dissolve the tablet under the tongue.”
Which condition requires a patient to avoid gluten?
Lactose intolerance
Celiac disease
Irritable bowel syndrome
Peptic ulcer disease
A medical assistant is helping a provider who is caring for a patient with a laceration. Which step should the assistant recognize as the first step of first aid administration in this situation?
Apply an antibiotic ointment to the wound
Ensure bleeding of the laceration is under control
Cover the wound with a sterile dressing immediately
Cleanse the wound with soap and water
A medical assistant is creating templates for a provider to send electronic prescriptions. Which item is most commonly included in electronic prescription templates?
The patient’s laboratory values
The medication type
Insurance plan exclusions
Radiology order codes
A medical assistant is administering an intradermal injection for allergy testing. Which action should the assistant take?
Insert the needle at a 90‑degree angle into the deltoid muscle
Locate the middle portion of the anterior forearm
Massage the site after injection
Aspire to check for blood before injecting
A medical assistant is collecting a forensic specimen at the request of an employer. Which person should sign the documentation for the specimen, according to the chain of custody protocol?
Only the medical assistant
Only the ordering provider
All personnel that come in contact with the specimen
Only the laboratory technician
A medical assistant is preparing to perform a capillary puncture on an adult. Which finger should the assistant choose?
Thumb
Index
Middle
Little
Which section of the clinical medical records includes a collection of the patient’s subjective data obtained by a medical assistant during the clinical intake process?
Plan of care
Laboratory results
Health history
Discharge instructions
When a procedure requires informed consent, which of the following steps should occur prior to the patient signing the form?
Provide information about alternative procedures
Discuss only the risks after the form is signed
Skip discussing benefits until after consent
Ask the patient to sign before any discussion
According to the CDC, a medical assistant should wash their hands for 1 full minute at which of the following time frames?
When handling specimens
Before putting on gloves for any task
After removing a face mask
Only at the beginning of the workday
Which of the following formulas is used to convert a patient's weight from kilograms to pounds?
Multiply kilograms by 2.2
Divide kilograms by 2.2
Multiply kilograms by 1.1
Subtract 2.2 from kilograms
The abbreviation PRN stands for which of the following?
As needed
By mouth
Immediately
Every day
Which of the following defines the process of sterilization?
Killing all pathogenic organisms and spores
Reducing microbial load on surfaces
Using antiseptics on skin
Cleaning visible debris from instruments
Which of the following is the purpose of utilizing a clinical centrifuge?
To separate a specimen into different components
To freeze a specimen for storage
To warm a specimen before testing
To mix reagents with a specimen
Which of the following diseases should a medical assistant recognize as mandatorily reportable to the state?
Tuberculosis
Migraine
Eczema
Seasonal allergies
A provider wants to ensure that late patients do not impact the appointment schedule in a negative way so they request that three patients be scheduled at the top of each hour to be seen in the order in which they arrive. Which of the following types of scheduling does this describe?
Wave
Open hours
Double-booking
Cluster scheduling
Which of the following actions should a medical assistant take when dealing with an angry patient?
Allow the patient to talk through their anger
Ask the patient to leave immediately
Speak loudly over the patient
Ignore the patient's concerns
A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this information into which of the following locations when using the SOAP approach to organizing medical records?
Subjective
Objective
Assessment
Plan
Which of the following is considered an adverse reaction?
Anaphylaxis
Localized itching at site
Mild nausea
Drowsiness
When a medical assistant is performing a venipuncture procedure, which of the following is a preanalytical error that can affect the test results?
Adjusting the order of draw
Labeling tubes at the bedside
Using PPE
Documenting the specimen collection time
Which of the following can result from the use of outdated or incorrect codes on a billing claim?
Reduction of payer reimbursement
Improved turnaround time
Automatic claim approval
Higher level of service billed
A patient's ability to walk, groom themselves, bathe, and eat is evaluated by which of the following screenings?
Functional status screening
Vision screening
Depression screening
Hearing screening
A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take?
Hold the needle by its wings
Anchor the hub and bend the wings flat
Grip the tubing close to the skin
Place the wings under the tourniquet
When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff?
To approximately 30 mm Hg above the previously measured brachial pulse reading
Until the patient reports discomfort then deflate
To a fixed 200 mm Hg for all adults
To the previous diastolic reading plus 10 mm Hg
A medical assistant is processing a referral to transition the care of a patient who has less than 6 months to live. To which of the following care facilities will the medical assistant refer the patient?
Hospice care facility
Skilled nursing facility
Urgent care center
Rehabilitation gym
Which of the following pulmonary function tests involves measuring the oxygen saturation of a patient's blood by placing a probe on their finger?
Pulse oximetry
Spirometry
Peak flow
Arterial blood gas
As the body processes medications, which of the following terms best represents absorption, distribution, metabolism, and excretion?
Pharmacokinetics
Pharmacodynamics
Polypharmacy
Bioequivalence
A patient who has an acute illness calls to schedule an appointment. According to best practices, which of the following time frames should the patient's appointment be scheduled for?
The same day
Within two weeks
Next available routine visit
Next month
Which of the following does a Snellen chart measure?
Visual acuity
Peripheral vision
Depth perception
Color vision
A medical assistant is preparing to print an after-visit summary for a patient. Which of the following direct identifiers should the assistant verify to protect the patient's protected health information (PHI)?
Mailing address
Insurance formulary
Preferred pharmacy hours
Primary care office location
Which of the following is the normal setting for the standardization mark on an EKG?
10 mm/mV
5 mm/mV
20 mm/mV
1 mm/mV
