WorksheetsChapter 1-The World of Hospitality
Total questions: 18
Worksheet time: 13mins
Travel and tourism is one of the largest and most important industries in the world.
True
False
The hospitality industry in the US generates more than (a) trillion dollars each year.
(a) means the inclusion of many different elements
Hotels are not considered diverse because every hotel offers the same accommodations to their guests.
True
False
Hospitality businesses serve guests throughout the US and the world.
True
False
Only sit-down restaurants are considered part of the foodservice business; food courts at the mall, food trucks, and sidewalk food vendors are not considered part of the foodservice business.
True
False
Campgrounds are considered to be part of the lodging industry.
True
False
A(n) (a) is a stay-at-home vacation.
The tourism industry includes businesses that organize and promote travel, and they include travel agencies, convention and visitor bureaus, and tour operators.
True
False
The goal of recreation is to refresh a person's body and mind.
True
False
All segments of the hospitality industry aim to successfully meet the (a) of their customers.
Customers only interact with hospitality workers while they are planning their trips, not while they are actually on their trip.
True
False
The goal of hospitality workers is to make your experience totally satisfying.
True
False
A single-unit business is considered a dependent business because it is connected to a large company.
True
False
A chain is the name, logo, and tagline used to distinguish a product from its competitors.
True
False
A(n) (a) actually owns the franchise business, but they do not own the chain and brand.
Professional associations benefit the professionals and better the industry by providing ways for individuals in the field to meet and learn about the latest trends.
True
False
(a) is the process of meeting people working in the same profession.
