Automotive Service Work Flashcard

Front

What skills are needed for automotive service work?

Back

Computer skills

Front

What kind of knowledge, skills, and tools are needed for automotive service work?

Back

Technical knowledge, skills, and hand tools

Front

Why are soft skills important in any career?

Back

They are important in all careers.

Front

What should be included in a resume for automotive service work?

Back

Personal information, such as full given name

Front

What is required when completing an employment application for automotive service work?

Back

Personal information, such as previous employers and references

Front

What should be emphasized during a job interview for automotive service work?

Back

Enthusiasm, experience, and willingness to work

Front

What should be done after a job interview for automotive service work?

Back

Send a thank-you letter

Front

How is a service technician's pay usually determined?

Back

By flat-rate or hourly rate

Front

What is flat-rate pay?

Back

A fixed amount regardless of the service operation.

Front

How is the flat-rate determined?

Back

By the service facility's policy