The process of accomplishing the goals of an organization through the effective use of people and other resources.

• mission

• management

The function of a manager that involves analyzing information, setting goals, and making decisions about what needs to be done.

• planning

• management

The function of a manager involving identifying and arranging the work and resources needed to achieve the goals that have been set.

• planning

• organizing

The function of a manager including all of the activities involved in obtaining, preparing, and compensating the employees of a business.

• staffing

• work schedule

A manager’s effort to direct and lead people to accomplish the planned work of the organization.

• planning

• implementing

Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.

• managing

• controlling

The way a manager treats and involves employees is a management style

• true

• false

An entrepreneur who starts a new business is not considered to be a manager.

• True

• False

Which level of management spends most of its time completing planning and controlling activities?

• top management

• middle management

• supervisors

• team management

Effective managers should use strategic management rather than tactical management.

• True

• False