Communication

The content of the communication is

called:

• message

• noise

• media richness

• jargon

To convert a message into groups of words, symbols, gestures, or sounds that present ideas or concepts is called

• encoding

• feedback

• noise

• media richness

Which of the following is not a medium of transmission?

• memos

• policy statements

• discussions

• none of the above

Any communication that conveys a message consisting of words is called:

• verbal communication

• oral communication

• written communication

• non verbal communication

An informal and unstructured communication channel that cuts across formal channels of communication is called:

• upward communication

• horizontal communication

• downward communication

• the grapevine

Which of the following is not a potential problem (barrier) to personal communications?

• credibility of the sender

• personal makeup of the parties involved

• some individuals tend to be disorganised

• none of the above ( all are potential problems)

______________ is the process by which the receiver interprets the symbols used by the source of the message by converting them into concepts and ideas.

• decoding

• listing

• encoding

• none of the above

Noise is not a problem at which stage of the communication process?

• source

• receiver

• decoding

• none of the above (noise is a problem

  at all stages)

What needs to be complete for there to have been effective communication?

• The persons sentence

• The documentation

• Both the sending and receiving of the

  message

• The task that was asked of the person

The term visual communication does not cover

• an interview by the personnel manager

• time series data

• statistical graph

• a pie chart