Intro to Communications Review

All of the following are fields of external communication except:

• A. Public relations

• B. Media relations

• C. Advertising

• D. Interviews

All of the following are skills of public relations except:

• A. Writing

• B. Selling

• C. Editing

• D. Reading

Which term is not part of the four Ps of marketing?

• A. Product

• B. Price

• C. Publication

• D. Placement

In professional communication a ________ is best for a short message.

• A. Memo

• B. Report

• C. Proposal

• D. Case study

_________ listening can also be called pseudo listening.

• A. Selective

• B. Deep

• C. Partial

• D. False

In _______, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.

• A. 2002

• B. 1946

• C. 1964

• D. 1984

All of the following are parts of a report except:

• A. Terms of reference

• B. Conclusions

• C. Procedure

• D. Introduction

Which type of listening should be used when listening to a poem?

• A. Empathetic

• B. Evaluative

• C. Deliberative

• D. Appreciative

James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.

• A. Gender

• B. Race

• C. Age

• D. Ethnicity

A _________ presentation should be used to sell a product.

• A. Persuasive

• B. Informative

• C. Motivational

• D. Individual