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HPE Services Portfolio

Authored by Rose Fasanelli

Professional Development

8 Questions

Used 11+ times

HPE Services Portfolio
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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is HPE Complete Care?

Environmental-wide support experience

Product specific support

Product specific reactive support

Product specific proactive support

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What are the Solution Blocks?

Guidance principles between HPE and Partners relation, aka ROE

A way to consolidate all products under the same contract agreement, aka Co-terming

Offers that extends the CC core bringing expertise on specific technologies/services, aka New Value

A way to include a new product under a CC support contract, aka CC Add-on

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is CC Multivendor Services a Solution Block?

Yes

No

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the areas covered by HPE Services?

Professional Services

CC Custom and CC Starter Pack

A&PS, OS, MS, and Cloud

Advisory, Services and ASM

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the advantages of HPE Lifecycle Services?

Provide all warranty only support

Access to specific services, per event, as the environment changes and customers have new requirements on their IT environment

Provide reactive services to customers as contractual business

One account team dedicated

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the benefits from HPE Managed Services?

Free up time to innovate

Scale skills

Improve operations

Reduce costs

All of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is important to offer HPE Service Credits to customers?

Provides the agility and flexibility that customers need to access HPE services

Includes more than 100 service offers that customers can easily select from the menu

It is a simple way to position HPE services to customers

All of the above

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