Understanding Individual Behavior

Organizational behavior focuses on ________.

• individual and group behavior as well as organizational aspects

• group behavior only

• individual behavior only

• neither group behavior nor individual behavior

The three elements that make up an attitude are its ________ components.

• cognitive, affective, and behavioral

• affective, effective, and defective

• cognitive, component, and affective

• behavioral, cognitive, and misbehavioral

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.

• job involvement

• organizational commitment

• global commitment

• job satisfaction

Cognitive dissonance theory states that a person feels ________ when his or her attitudes and actions don't match.

• comfortable

• uncomfortable

• confused

• confident

The extroversion versus introversion scale on the Myers-Briggs Type Indicator® determines whether a person is oriented ________.

• outwardly or inwardly

• toward gathering data or the big picture

• logically or emotionally

• toward planning or flexibility

Job studies show that the Big Five personality dimension of ________ was consistently important for success no matter what the job type.

• extraversion

• conscientiousness

• openness to experience

• emotional stability

________ is the process of organizing and interpreting sensory impressions to give meaning to the environment.

• Attribution

• Selection

• Learning

• Perception

Attribution theory is primarily concerned with explaining ________.

• the behavior of groups

• one's own perceptions

• the behavior of others

• the perceptions of others

Social learning theory involves learning through ________.

• instinct

• systematic study of books and manuals

• logical inference

• observing models

When a manager gives an employee a bonus for a job well done, which behavior-shaping method is the manager using?

• positive reinforcement

• negative reinforcement

• punishment

• extinction