ORGB3

The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude.

• A) cognitive

• B) affective

• C) reflective

• D) behavioral

Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her team and often gets the highest number of corporate accounts for the company. However, she feels that she does not get sufficient credit for her hard work. During lunch, she says to her colleague, "I have been getting the largest accounts for the bank for the past eight months. Yet, my manager never acknowledges the kind of effort I put in to get these accounts." Which component of attitude is being demonstrated by Jones?

• A) positive component

• B) cognitive component

• C) affective component

• D) behavioral component

Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Mayfield will be demonstrating the ________ component of an attitude.

• A) cognitive

• B) affective

• C) reflective

• D) behavioral

The cognitive component of an attitude describes an intention to behave in a certain way toward someone or something.

• TRUE

• FALSE

Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?

• A) congruity

• B) tenacity

• C) incompatibility

• D) consistency

People seek consistency between their attitudes and their behaviors.

• True

• False

Discrepancies between attitudes and behavior tend to occur when social pressures to behave in certain ways hold exceptional power, as in most organizations.

• TRUE

• FALSE

Which of the following actions best represents Kelly's high job involvement?

• A) Kelly always complains about her work to her colleagues.

• B) Kelly actively takes part in team activities and proactively takes up additional job responsibilities.

• C) Kelly shares the organization's vision of supporting renewable energy.

• D) Kelly dislikes the unethical practices followed by her employer.

The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is referred to as ________.

• A) emotional contagion

• B) job involvement

• C) job stability

• D) emotional dissonance

Bryan Eusebius has a positive attitude toward his organization. He feels the management treats all employees fairly in matters concerning rewards, is understanding toward their needs and requirements, and allows them to have a voice in decisions. Bryan's attitude toward his organization is indicative of ________.

• A) emotional contagion

• B) positivity offset

• C) perceived organizational support

• D) cognitive dissonance