When Mr. Bell is admitted for glaucoma surgery, he has trouble seeing the documents in order to sign them. What barrier is inhibiting effective communication?

• Cultural

• Environmental

• Personal

• Physical

When Travis delivers a lunch tray to a visually impaired patient, he compares the location of the food to the face of a clock (peas at 9, meat at 12, etc.) This is an example of which communication strategy?

• Cultural

• Environmental

• Physical

• Visual

A nine month old patient is crying and upset. The mother is holding and cuddling the patient. The communication strategy used by the mother is:

• Cultural

• Environmental

• Personal

• Physical

Personal barriers to communication include:

• prejudice

• attitude

• personality

• all of the above

A physical therapist is discussing treatment plan with Hispanic male patient who has limited English skills. What type of communication barrier is this?

• Cultural

• Environmental

• Personal

• Physical

A healthcare professional looks directly at the patient when speaking and talks in a loud, clear voice while working with an elderly patient. What type of communication strategy is this?

• Cultural

• Environmental

• Personal

• Physical

An anesthetist plays a radio loudly while preoperative care is discussed. What type of communication barrier is this?

• Cultural

• Environmental

• Personal

• Physical

A medical assistant asks the patient if he is here to see the doctor for his “cholelithiasis.” What type of communication barrier is this?

• Cultural

• Environmental

• Personal

• Physical

The registration area in a local pharmacy has a wheelchair access ramp. What type of strategy is this?

• Cultural

• Environmental

• Personal

• Physical

A Social Worker discusses hospice care with a Middle Eastern 30 year old female patient. What type of communication barrier might she experience?

• Cultural

• Environmental

• Personal

• Physical