Dasbis_Week_9a

In the past, production management was about using the factors of production to create finished goods.

• True

• False

In the process of operations management, a firm transforms resources such as raw materials, supplies, and even human resources into goods and services.

• True

• False

Manufacturing firms focus exclusively on the production of goods and allow other firms to provide services.

• True

• False

Trey is a manager at Plastics Plus, a manufacturing firm in Arkansas. His responsibilities include production scheduling as well as keeping tabs on the company's inventory. These duties suggest that Trey is involved in promotions management.

• True

• False

Manufacturing companies are concerned with production management, while service companies are concerned with operations management.

• True

• False

Intermittent production processes are characterized by short production runs and frequent changes of machinery in order to produce different products like customized furniture.

• True

• False

Companies that employ lean manufacturing and flexible manufacturing produce better quality products, but have costlier production lines.

• True

• False

ISO 14001 is a new set of product quality standards that has replaced the old ISO 9001 standards.

• True

• False

Retailing is one area where technology is unlikely to make a big difference in how services are provided.

• True

• False

Ahmed, an operations manager for a smartphone manufacturer, just accepted a new operations position with a service company. Ahmed will find that operations management at the new job will differ significantly from operations management at the manufacturer.

• True

• False