Chick-fil-A Order Taking Frenzy

Which is the BEST way to greet a guest when order taking in the drive thru?

• Hi! What can I get you?

• Welcome to Chick-fil-A! How may I serve you?

• Pull you car up

• We can serve you at the window.

Where do you find the 10 Count Mini on the iPad?

• Breakfast Tab

• Condiments Tab

• Local Items Tab

• Add 2 4 Count Minis

We sell hot spicy grilled chicken on our salads?

• True

• False

If you want to add or subtract items from a salad when taking a guests order, what do you do?

• Use the radio to tell the bagger to change the salad.

• Ring up the salad as normal

• Type in an open comment to add/subtract items.

• Use Soup and Salad Extras button and add/subtract items to the salad.

If a guest wants a burrito with no meat, how do you ring it up on the iPad?

• Chicken Burrito-Open Comment-No Meat

• Local Item Tab-Burrito No Meat

• Sausage Burrito-Open Comment-No Meat

• Chicken Burriot-Use the radio to tell the bagger

If a guest wants to order an egg biscuit with cheese entree, how do you ring it up?

• Breakfast Tab-Egg Biscuit + American Cheese

• Breakfast Tab-Chicken Egg and Cheese Biscuit-Open Comment: No Chicken

• Breakfast Tab-Bacon Egg and Cheese Biscuit

• Entree Tab-CFA Sandwich

If a guest wants a white bun on the side, who do we ring it up?

• Open Comment: No Bun

• Open Comment: Add white bun

• Condiments Tab- Minus White Bun

• Condiments Tab- A la Cart Button-White Bun

When a customer orders a chicken biscuit with a regular bun, how would we ring that up?

• Hit the chicken biscuit button and then add a white bun.

• Just ring in a chicken biscuit.

• Ring up a chicken biscuit and then go to condiment tab and hit the sub bun for biscuit button.

• Just ring up a white bun and nothing else.

How would you ring up a yogurt parfait with no fruit?

• Got to local items and hit the parfait w/ no fruit button.

• Ring up a yogurt parfait and open comment no fruit.

• Just ring up a yogurt parfait normally.

• Ring up a parfait and hit red flag - no fruit.

What is the suggested dressing for the Market Salad?

• Avocado Lime Ranch

• Apple Cider Vinegarette

• Creamy Salsa

• Garlic and Herb Ranch