QUIZ 1 HRM533 Chap 1 & 2

One of the main reasons change efforts fail is that organizations do not create a sense of urgency.

• True

• False

A firm's ability to compete through people depends upon its ability to manage human capital.

• True

• False

Technology reduces labor costs in service and knowledge intensive companies.

• True

• False

One of the roles of HR managers is to act as employee advocates despite their positions as managers

• True

• False

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

• True

• False

Knowledge workers require skills in all of the following areas except:

• computer programming.

• planning.

• decision-making.

• problem solving.

Which of the following is not a primary impact that technology has had on HRM?

• It has altered the methods of collecting employment information.

• It has speeded up the processing of employment data.

• It has diminished the role of supervisors in managing employees.

• It has improved the processes of internal and external communications.

To manage employees in a manner that allows human capital to develop as a source of competitive advantage, managers need to be sure to do all of the following except:

• provide training programs that provide skill enhancement.

• identify, recruit, and hire the best talent available.

• attach pay to productivity.

• provide opportunities for development on the job.

Changes in demographics are important because they affect the employer and include all of the following except:

• Age

• Comparable Worth

• Employee Background

• Educational Level

Managing diversity means:

• Recruiting and hiring more minorities.

• Being aware of characteristics common to employees and managing them as individuals.

• Tolerating differences.

• Accommodating differences.