THE CONTROL PROCESS

Control is a process used by managers to direct, regulate, & restrain the actions of people so that the ESTABLISHED OBJECTIVES & GOALS of an enterprise can be ...............

• performanced

• Planned

• achieved

• directed

The following is an example of cost control in a company except ...

• Providing insurance for health to all employees

• Reduction of overtime

• Food cost control

• purchase of non-budget goods

Cost control is defined as the process used by .......... to regulate costs & guard against excessive costs

• everyone

• employees

• managers

• supervisors

The process is cost control chain from : ............., Receiving, Storing, Issuing, preparing for sale, includes Training & scheduling.

• Planning

• Purchasing

• Estimating

• Budgeting

The following are the main places are where excessive costs are found: Material, ......... and Overhead expenses

• Services

• Money

• Vendor

• Labor

The following are cost control techniques, except ...

• Record & Reporting

• excessive purchasing

• Establishing Standards

• Establishing Procedures

The standards are usually set by the management which are useful in judging the extent to which results meet the expectations : Quality Standards, Quantity standards and ......

• Healthy standards

• Research standars

• Sales standards

• Cost standards.

Quantity Standard in food and beverage are for: Ingredients, Recipe and .........

• Material

• Tools

• Utilities

• Portion size.

Training produces tangible goods and........... bad or untrained staff are detrimental to the system

• people

• labor

• vice versa

• employees

Controlable costs are those that can be changed in the .........

• longterm

• middleterm

• short term

• everytime