TUTORIAL CHAPTER 4- PERFORMANCE APPRAISAL

Performance management system is a part of performance appraisal

• TRUE

• FALSE

EMPLOYEE PERFORMANCE MANAGEMENT SYSTEM MUST TAKE INTO ACCOUNT

• Recruitment and selection

• Training

• Disciplinary action

• Orientation

• Compensation and reward systems

Based on performance appraisal information, manager will update __________ and ___________. Those can be used for recruiting and selecting new recruit.

• job description , job organizing

• job specification, job position

• job description, job specification

• job specification, job rotation

Which the following is NOT factor of employees' performance?

• Knowledge and skills

• Motivation

• Work environment

• Nature of job

During and after performance review, manager / supervisor must take these actions...

• Decide on Training Needs

• Reward Employees

• Take Remedial Action

• ignore the employees

The objectives/key performance indicators / targets established for each employee must be:

• Time-bound

• Measurable

• Fantastic

• Achievable

• Understandable

Which of the following is NOT action must be taken by manager while the work is being carried out by the employee?

• Monitor and supervise

• Follow and observe closely

• Give feedback regularly

• Coach if necessary

Effective appraisal system must be:

• Biased as far as possible

• Receive top management commitment

• Customized to the needs of the company.

• Accepted by all organization members.

BENEFIT OF A PERFORMANCE APPRAISAL SYSTEM IS

• Criticized current performance by scolding workers.

• Assists in identifying orientation contents.

• Provides report and find employees fault.

• Motivate employees by rewarding those who do well

Manager/supervisor rates highly someone they like such as similar background and lifestyle. It refer to...

• recency effect

• central tendency

• halo effect

• prejudice