Devil in the Details Quizizz - Chapter 1

What are the three historical periods of organizational theory?

• Classical, human, systems

• Classical, behaviorist, organic

• Classical, behaviorist, systems

Frederick Taylor, the father of scientific management, suggested that...

• hierarchy, role definition, rules, standardization, and skilled workers were important components of successful organizations.

• there needed to be a way to punish workers that did not comply.

• the goal of management was to make the organization more efficient and more effective.

• All of the above.

Henry Fayol (1916, 1949) expanded management to include ____________ and he suggested those in management positions should ______________.

• other upper-level positions AND set a good example

• everyone in the organization AND periodically meeting with assistants

• the women in the organization AND eliminating incompetents

• office assistants AND be knowledgeable of personnel

Luther Gulick (1937) coined an acronym for the duties of the CEO - POSDCoRB - that is...

• planning, organizing, staffing, directing, coordinating, reporting, and budgeting

• planning, organizing, stratifying, detecting, co-opting, reporting, and budgeting

• planning, ordering, staffing, directing, coordinating, revising, and buying

• pleasing, offering, sustaining, destressing, connecting, relieving, and bonding

The classical period is characterized by productivity, efficiency, the use of authority, and the coordination of institutional activities driven from the top.

• False

• True

During the behaviorist period of organizational theory, theorists started to focus on...

• The behaviors of workers in the organization.

• psychological and social factors that affected efficiency and productivity.

• the power of positivity!

Elton Mayo is famous for his studies where he studied how productivity was affected when he changed the physical environment in an electric company. He found...

• that both the control group and the experimental group had corresponding dips in productivity and concluded that it was because the study disrupted their focus.

• that both the control group and the experimental group had corresponding improvements in productivity and concluded that it was because the participants benefitted from the extra attention of the researchers.

• that both the control group and the experimental group had corresponding improvements in productivity and concluded that it was because the researchers were pitching in and helping them.

Herbert Simon (1957) described the need for leaders to balance between the goals of the organization and the needs of the employees.

• True.

• False.

The behaviorist period is characterized by two emerging themes:

• human relations orientation AND behavioral science (a mix of the classical theory with principles of psychology and sociology)

• internal AND external motivation

• People AND Things

In the systems theory section, Patti Chance explains that in the systems theory period of organizational theory history...

• theorists focused on the interactions between subsystems of the organization and interactions between the organization and other elements in the external environment.

• theorists started to recognize the complexity within organizations.

• the use of linear systems as a metaphor gave way to the use of organic systems as a metaphor because organic systems were much more complex providing more opportunities to describe the complexities of our organizations/schools.

• all of the above.