
Making the Sale
Authored by Tiffany Kurtz
Business
9th - 12th Grade
Used 2+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a good transition statement that can lead to closing a sale?
Are you ready to buy this?
Do you want to buy this today or come back later?
Would you like that folded or left on the hanger?
Are you sure that's the shirt that you want to buy?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Suppose a customer's purchases total $52.14 and the customer give you $60.25. What's the correct change using the fewest number of bills and coins possible?
1 $5 bill, 2 $1 bills, 1 dime and 1 penny
1 $5 bill, 3 $1 bills, 1 dime and 1 penny
1 $5 bill, 3 $1 bills, and 11 pennies
1 $5 bill, 2 $1 bills, and 11 pennies
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where are large bills, such as $50's and $100's, typically placed within a cash register?
In the compartment with the $20's
In the compartment with the $1's
Wherever there is the most room
Below the cash drawer
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Approximately what percentage of Americans use a credit or debit card for at least some purchases?
80-90%
50-60%
30-40%
10-20%
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if a customer argues that they are owed extra change, you don't think they're right, and they escalate their tone?
Escalate your tone to match and show you won't back down
Call a supervisor
Give the customer the change to avoid a scene
Call security
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