FOS2 - Phases of the Guest Cycle
Authored by Queenie Ocampo
Specialty
11th Grade
Used 9+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Rooming of Guests
Pre-Arrival
Arrival
Occupancy
Departure
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Assisting Room Guests
Pre-Arrival
Arrival
Occupancy
Departure
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Valet parking
Pre-Arrival
Arrival
Occupancy
Departure
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Arranging day tours or excursions
Pre-Arrival
Arrival
Occupancy
Departure
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Posting of charges to the guest folio
Pre-Arrival
Arrival
Occupancy
Departure
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Preparing the arrivals list
Pre-Arrival
Arrival
Occupancy
Departure
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Greeting the hotel guests at the front door
Pre-Arrival
Arrival
Occupancy
Departure
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