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FOS2 - Phases of the Guest Cycle
Quiz
•
Specialty
•
11th Grade
•
Medium
Queenie Ocampo
Used 9+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pre-Arrival
Arrival
Occupancy
Departure
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Assisting Room Guests
Pre-Arrival
Arrival
Occupancy
Departure
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Valet parking
Pre-Arrival
Arrival
Occupancy
Departure
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Arranging day tours or excursions
Pre-Arrival
Arrival
Occupancy
Departure
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Posting of charges to the guest folio
Pre-Arrival
Arrival
Occupancy
Departure
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Preparing the arrivals list
Pre-Arrival
Arrival
Occupancy
Departure
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Greeting the hotel guests at the front door
Pre-Arrival
Arrival
Occupancy
Departure
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