HRM2100 Chapter 5 Selection Interview

If the selection interview contains guided answer, it is a ___

• structured format

• unstructured format

Recall an incident when you need to pacify an angry customer. What did you do? This is a ___

• job related question

• behavioural question

• situational question

• stress question

Explain briefly your duties as a Sales Executive. This is a ___

• job related question

• behavioural question

• situational question

• stress question

You have 2 minutes to convince me why I should buy your product. This is a ___

• job related question

• behavioural question

• situational question

• stress question

You are now attending an interview. What will you do if your wife/husband send you an sms and ask you to return call immediately. This is a ___

• job related question

• behavioural question

• situational question

• stress question

What method should you use if you need to interview a candidate from overseas? Choose the best answer.

• Phone interview

• Skype panel interview

• Computerised interview

• One to one skype interview

Match the correct answer: An interviewer interviews a candidate without reading through the JD JS.

• unclear about the job requirements

• behaviour of the interviewer

• pressure to hire

• contrast error

Match the correct answer: The interviewer decided not to hire the candidate because she does not establish eye contact with the interviewer.

• interviewer behaviour

• Non-verbal behaviour

• Applicant's personal characteristics

• snap judgment

Match the correct answer: The interviewer is an Asian. He chose the Asian candidate over others.

• Interviewer's behaviour

• First impression

• Effect of personal characteristics

• Snap judgment