Front office Organization

Coordination with sales is duty of ________

• Front Office Manager

• Rooms Division Manager

• Assistant Front Office Manager

• Lobby Manager

Uniformed Services eg.Valet, Doorman etc report to ________

• Lobby Manger

• Concierge

• Bell Captain

• Cashier

Recruitment is a responsibility of Lobby Manager.

• TRUE

• FALSE

Identify this Job Profile.

• Front Office Manager

• Lobby Manager

• Receptionist

• Guest Relation Executive

________ approves credit limit of guest in the hotel

• Lobby Manager

• Front Office Manager

• Rooms Division Manager

• Bell Captain

Identify the job profile in this picture.

• Front Office Agent

• Cashier

• Reservation Agent

• Concierge

Which of the below is NOT the responsibility of Front Desk Agent

• Room Assignment

• Registration

• Up-selling

• Planning Duty Roster

Identify the Job Profile.

• Lift Operator

• Valet

• Doorman

• Chauffer

Coordinating with other department for placement of amenities in guest room is done by _____.

• Receptionist

• Cashier

• GRE

• Bell boy

Identify the activity in the image.

• Guest complaint

• Check out

• Registration

• Foreign Exchange