Business Management I (Objective 3.05)

Which causes the greatest number of cultural sensitivity issues?

• globalization

• communication

• relationships to time and space

• level of comfort with uncertainty

Businesspeople from one country need to be aware of the cultural

differences of businesspeople from other parts of the world to avoid:

• meeting face-to-face.

• being insulting or rude.

• asking important questions.

• discussing personal finances.

A way to show respect for foreign clients’ cultural and social differences is

to:

• embrace cultural stereotypes.

• use slang and idioms frequently.

• pronounce names correctly.

• always speak in one's native language.

Which is an example of a cultural characteristic that would have an

impact on businesses trading with certain foreign countries?

• type of climate

• role of females

• source of income

• variety of industry

Businesspeople who fail to adapt their communication styles to appeal to

their international clients are most likely to:

• offend the clients.

• impress the clients.

• betray the clients' trust.

• persuade the clients to buy.