Exam 1 Review

Which term links the following functional areas together?

• Inputs

• Outputs

• Processes

• Supply Chain

Which process is missing from the picture?

• Supply Chain Management

• Order Fulfillment

• Operations Management

• Back Office

Which Supply Chain process is represented by this picture?

• Logistics

• Order Fulfillment

• Warehousing

• Customer Service

Which process is missing, which represents highly customized/flexible flow and lower volumes?

• Supply Chain Process

• Logistics Process

• Order Process

• Job Process

Which office has low customer interaction and line flows, as represented in the picture?

Which Work Measurement Technique uses 4 basic steps or observations in setting a time standard for a job or process?

• Work Sampling Method

• Time Study

• Pareto Chart

• Checklist

Which responsive Supply Chain Design includes product that is designed & built entirely to customer's specifications?

• Make-to-stock (MTS)

• Assemble-to-order (ATO)

• Make-to-order (MTO)

• Design-to-order (DTO)

Which Supply Chain Design is represented in the picture, with characteristics of standardized products and continuous flow processes?

Which of the following is NOT a good reason for a company to consider outsourcing some of their processes?

• Comparative labor costs

• Lower tariffs & taxes

• Sharing technology with future competition

• Reduced energy costs

Which effect below describes that the variability in order quantities tend to increase as you proceed upstream in the supply chain?

• Slingshot Effect

• Bullwhip Effect

• Variable Supply Effect

• Alternative Sourcing Effect