Successful Business Operations Vocabulary Review

ability of an individual to influence, motivate and enable others to contribute toward the effectiveness and success of the organization

• management

• supervisor

• leadership

• trainer

allows an individual to understand the exact process of a task and enables them to explain and demonstrate to others

• planning

• managing

• training

• building

required in order for a business to achieve its goals; involves an organizational structure, a business plan and a set of strategic guidelines

• leading

• planning

• training

• organizing

define the various roles of company employees; set limits on employee work behavior; create rules and regulations

• strategic guidelines

• business plan

• planning

• organizational structures

document which outlines a business’ goals and strategies and shows the startup and growth of a business; a complete and detailed overview of a business

• strategic plan

• organizational structure

• business plan

• communication plan

operating policies and procedures

• business plan

• strategic guidelines

• organizational structure

• Gantt chart

comprises the directing and controlling of a group of people for the purpose of coordinating and harmonizing the group toward accomplishing a goal

• leadership

• management

• training

• operating

vital in customer service and employee management; involves being able to clearly carry out the communication process

• communication

• managing

• leading

• planning

should be completed in order to ensure efficient production and distribution of products; often includes the activities which are critical to the completion of a product or project

• scheduling

• planning

• organizing

• managing

graphic schedule of a project’s phases, activities and tasks plotted against a timeline

• PERT diagram

• Gantt chart

• Pie Chart

• Bar graph