Arathi

1 ..................is the process of influencing the behaviour of people by making them strive voluntarily towards the achievement of organisational goals.

• (a) Supervision

• (b) Communication

• (c) Motivation

• (d) Leadership

2. Which of the following is not an example of a financial incentive?

(a) Perquisites

(b) Job Enrichment

• (a) Perquisites

• (b) Job Enrichment

• (c) Profit Sharing

• (d) Co-partnership Answer

3. Which one of the following is not an element of direction?

• (a) Motivation

• (b) Communication

• (c) Delegation

• (d) Supervision

4.The process of converting the message into communication symbols is known as

• (a) Media

• (b)Feedback

• (c) Encoding

• (d) Decoding

5. The communication network in which all subordinates under A supervisor communicate through supervisor only:

• (a) Free flow

• (b) Single chain

• (C) Inverted V

• (d) Wheel

6.Identify the style of leadership in which the superior uses file forces from within the groups in order to establish control.

• (a) Autocratic leadership

• (b) Democratic leadership

• (c) Laissez-faire leadership

• (d) Authoritarian leadership

7. The highest level need in the need Hierarchy of Abraham Maslow:

• (a) Safety need

• (b) Belongingness need

• (c) Self actualisation need

• (d) Prestige need

8. While other functions prepare a setting for action, name the function that initiates the action in the organisation.

• (a) Organising

• (b) Directing

• (c) Planning

• (d) Staffing

9. These needs are most basic in the hierarchy of motivation theory and correspond to primary needs.

• (a) Self Actualisation Needs

• (b) Basic Physiological Needs

• (c) Belonging Needs

• (d) Security Needs

10. Which of the following is not an example of a non-financial incentive?

• (a) Organisational Climate

• (b) Career Advancement Opportunity

• (c) Status

• (d) Perquisites