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Amerisave DISPO

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Amerisave DISPO
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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of disposition should you use when one or more of the following situations happen?

Declines after several attempts

Ineligible property

Does not qualify for financing (low credit score 500)

Another language and not translator

Another provider

Decide not to finance

Call Back

Bogus

Not Interested

Hang up - Done

2.

MATCH QUESTION

45 sec • 1 pt

Match the following:

Schedule a call back

Call Back

Fictious name

Fake lead

Mickey Mouse lead

Duplicate lead

Temp-Temp lead

Hang up - Done

Disconnect the call manually

Dead Calls

When there is no answer at 5x rings

Bogus

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For which scenario can you disposition as "Invalid Number"?

Wrong person / Wrong number

Business not related to lead name / Business recorded call

Wrong number / Number no longer in service

Fax Machine

All the others

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What disposition are you to use when a client requests to be added to the "Do not call list"

DNC

DONE

Call back

Not Interested

5.

DRAG AND DROP QUESTION

1 min • 1 pt

The " (a)   " Disposition should be use when you detect that the call was answered by the Google assistant


Auto answer
Done
Invalid Number
Bogus

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