DESIGN THINKING MASTERCLASS

Who is Design thinkers?

• People who can solve all problems.

• People who can solve complex problems.

• People who can solve specific problems.

• People who can create anything.

IDEO Design Thinking Framework, except:

• Discover

• Ideation

• Evolution

• Implementation

Part of the design thinking process where designers bring potential solutions to life?

• Exploring the problem space 

• Empathizing 

• Brainstorming

• Prototyping cycles

How long the typical phases of Design Thinking, DevOps, and Adoption for stage 5: Systematic process?

• 7 years

• 13 years

• 20 years

• 40 years

The Four Stages of The Design Thinking, except:

• Exploring the problem space 

• Interview

• Empathizing 

• Brainstorming

The capacity to step into the shoes of another and see the world from their perspective?

• Exploring the problem space 

• Empathizing 

• Brainstorming

• Prototyping cycles

To learn more about the problem, the user/customer, and his environment?

• Empathy map 

• Persona/User profile 

• Customer journey map 

• AEIOU

To recognize trends at an early stage and integrate them in the problem definition and find a solution?

• AEIOU

• Analysis questions builder

• Peers observing peers 

• Trend analysis 

To learn more about the user/customer and a possible solution?

• Persona/User profile

• Customer journey map 

• Peers observing peers 

• Trend analysis 

To provide support to the team throughout the design cycle, especially in relation to the various options?

• "How might we..." question

• Tells

• Context mapping

• Define success