Communication Skills for business practice questions Units 1-3

Your personal online accounts for email and social media should be kept separate from professional business accounts.

• True

• False

It is acceptable for you to post personal messages on the company's social media account.

• True

• False

You should merge your personal and professional identities.

• True

• False

Your employer might review your social media accounts.

• True

• False

Distributing your resume using your company email address gives validity to your current professional position.

• True

• False

Email services used by businesses are faster than email services used for personal purposes.

• True

• False

Company based emails imply affiliation with the company and are not appropriate for personal correspondence.

• True

• False

Using a personal email address for business correspondence is generally considered unprofessional.

• True

• False

What form of nonverbal communication is being used when a person sits in a conference room with their belongings kept near them?

• Posture

• Tidiness

• Appearance

• Space

Which are actions taken by a good listener? Choose three answers.

• Faces their knees and feet toward the speaker

• Takes notes

• Nods their head as the speaker speaks

• Immediately ask questions before the speaker finishes