41. Which of the following scenarios illustrates the halo bias?

A. The evaluator knows that the employee has EXCELLENT reliability. This contaminates his ratings for the employee's technical skills, customer service skills, and willingness to help others. The latter ratings are now biased UPWARD.

B. The evaluator knows that the employee has POOR technical skills. This contaminates her ratings for the employee's reliability, customer service skills, and willingness to help others. The latter ratings are now biased UPWARD.

C. The evaluator knows that the employee has POOR technical skills. This contaminates her ratings for the employee's reliability, customer service skills, and willingness to help others. The latter ratings are now biased DOWNWARD.

D. The evaluator knows that the employee has EXCELLENT reliability. This contaminates his ratings for the employee's technical skills, customer service skills, and willingness to help others. The latter ratings are now biased DOWNWARD.

42. What performance metric might be found on Behaviorally-Anchored Rating Scale?

B. The employee displays courtesy and patience when speaking to frustrated customers.

A. The employee's customer satisfaction scores are at least 4.5 out of 5.0.

C. The employee generates $10 million in new business.

43. Which of the following are examples of a Key Performance Indicators?

A. Average customer service score

B. Total dollar value of sales generated

47. Which of the following statements is true?

B. Performance shares are only issued after a stock reaches a certain price.

A. Phantom shares work like stock grants, except the criteria for granting them is known only to the firm.

C. Stock options are only issued after a stock reaches a certain price.

48. When an employee joins her organization, she gets an option to purchase 1000 shares with a strike price of $2 per share, and these shares vest over four years. One year later, the stock price is $3 per share. Two years later, the stock price is $4 per share. The employee then quits and exercises any vested options. Which of the following statements is true?

B. The employee exercises the option to purchase 500 shares, paying $2 per share.

A. The employee exercises the option, purchasing 250 shares at $3 per share, and 250 shares at $4 per share.

C. The employee exercises the option to purchase 1000 shares, paying $4 per share.

D. The employee exercises the option to purchase 500 shares, paying $4 per share.

E. The employee exercises the option to purchase 1000 shares, paying $2 per share.

49. Which of these employees is most likely to receive a stock option that is qualified under the IRS Code Section 409A, meaning that any incentives would qualify as an incentive stock option (ISO)?

A. A Chief Financial Officer whose compensation package includes a stock option grant.

B. A programmer whose compensation package includes a stock option grant.

C. A barista who participates in his employer's employee stock option purchase program.

50. Use the website http://www.dol.gov/whd/minwage/america.htm to look up minimum wages in the United States on January 1st, 2016. Which of the following would be true of employers and workers covered by the Fair Labor Standards Act?

C. Employers in Alabama must pay workers at least the federal rate of $7.25 per hour.

A. Employers in Alabama may pay workers $5 per hour.

B. Employers in Alabama must pay workers more than the federal rate of $7.25 per hour.

52. Which person may be paid a salary?.

B. Someone making $800 per week, whose job duties exempt them from the FLSA.

A. Someone making $400 per week, whose job duties exempt them from the FLSA.

C. Someone making $400 per week, whose job duties DO NOT exempt them from the FLSA.

D. Someone making $800 per week, whose job duties DO NOT exempt them from the FLSA

53. Suppose that you're analyzing jobs for Crescendo Coffee, a major coffee retail chain. Assuming each of these people pass the salary test, which person is least likely to be exempted from the FLSA?..

B. A shift supervisor who primarily serves as a barista, and sometimes supervises one other employee

A. A network engineer who maintains the computer systems.

C. A district manager for the New England area.

D. The Chief Human Resource Officer

54. Which of the following statements is TRUE of an administrative assistant?

E. They must be paid minimum wage and overtime. Their job duties are not exempt from the FLSA.

A. They would need to be paid the minimum wage, but not overtime. Their job duties are not exempt from the FLSA.

C. Their job is exempt from the FLSA.

D. They would need to be paid overtime, but not a minimum wage. Their job duties are not exempt from the FLSA.

55. In US federal law, which of the following is NOT a federal statutory benefit?

B. Six weeks paid leave for childbirth or adoption

A. Twelve weeks unpaid leave for childbirth or adoption

56. Which statement about worker's compensation is TRUE?

C. It supplements income for workers injured on the job.

A. It supplements compensation for employees who work on weekends and holidays.

B. It requires employers to reimburse employees' work-related expenses.

D. It's administered at the federal level.

57. Which of the following are NOT beneficiaries of supplementary income under OASDI?

D. The immediate family of deceased workers (e.g. widows and widowers)

58. A company that stages haunted houses is looking to hire cast members who are enthusiastic about the horror genre. One of the perks that they offer is a huge zombie-themed party for just the cast after the performances are done, which is easy since the company already has make-up, props, and the haunted house. There are some general reasons that the company may decide to pay for a party rather than provide higher cash rewards? Which of the below is NOT a reason.

C. The party would also bring revenue to the company

A. It's cheaper for the company than the cast members to throw a party

B. The party would attract the "right" kind of worker

59. Consider a company that has a relatively high degree of job security and a pay mix that benchmarks compensation at the 75th percentile for base pay and benefits. However, unlike competitors, it does not offer short-term incentives or long-term incentives. What message mostly is likely to accompany this pay mix?

C. The company values a loyal, stable, risk-averse workforce.

A. The company values employees who are risk-loving.

B. The company values initiative and autonomy.

D. The company values individual performance.

60. Which of the following definitions is not correct?

C. A HDHP is a High-Density Healthcare Provider

A. A premium is a regular fee paid by the employer or insuree to purchase coverage

B. A co-insurance is a percent of the cost of health care that the insuree must pay after the deductible is met.

D. An HMO is a group of healthcare providers that provide coverage on a prepaid basis

61. Which of the following statements about the Affordable Care Act are TRUE?..

C. A firm with 20 FTE employees would receive a tax credit if it offers health insurance.

A. A firm with 20 FTE employees would receive a tax penalty if it does not offer health insurance

B. A firm with 200 FTE employees would receive a tax credit if it offers health insurance

66. Which of the following would be TRUE of someone recognized by the FLSA as a trainee?.

A. The trainee would not provide immediate benefit to their employer

B. The trainee's job duties would be exempt under the FLSA.

C. The trainee's employer would be not covered under the FLSA.

D. The trainee must not be paid more than $455 per week.

67. There are a several reasons firms use employer-sponsored pension plans. One reason is that it allows employees to defer compensation until retirement, when they're taxed at a relatively low rate. Second, by participating in an employer's plan, the employer may be able to negotiate lower management fees with service providers. These two specific reasons illustrate what two general reasons that firms provide employer-sponsored pension plans, rather than cash? Mark the best answer

C. They're cheaper for firms to provide than for workers and they enjoy returns to scale

A. They attract the right kind of worker

B. They're cheaper for firms to provide than for workers

D. They provide benefits to firms

E. They're motivational symbolic benefits

69. Which of the following statements about the ACA health insurance exchange marketplaces are correct?.

C. Some states create health insurance exchanges, and other states defer to an exchange set up by the federal government.

A. All states have their own state-specific health insurance exchanges.

B. All states participate in the health insurance exchange created by the federal government

71. Li Li's pension fund mandates that she will receive $1800 per month for the rest of her life. This is an example of what kind of fund?

A. Defined Contribution (e.g. 401k)

72. Pierre's pension plan allows him to choose the amount of his contribution and how his contributions are invested. The better his chosen investments perform, the more money he'll have in his plan's account when he retires. This is an example of what kind of a pension plan?

A. Defined Contribution (e.g. 401k)

73. Which of the following is generally regarded as a best practice?.

A. Shifting the allocation of a pension fund away from stocks and toward investment grade bonds as workers approach retirement age.

B. Actively picking individual stocks with a pension fund

C. Choosing funds with high management fees.

74. Which of the following is a TRUE statements about ERISA?

A. ERISA provides minimum standards of fiduciary responsibility for employers that provide pension plans.

B. ERISA requires that employers that offer pension plans contribute at least 3% of an employee's salary.

C. ERISA requires that employers provide access to a qualified pension plan.

75. Non-monetary rewards are valuable to:

B. to both employees and employers

D. nobody, because non-monetary rewards do not involve cash compensation

76. Examples of gaining individual growth through non-monetary rewards include:

B. Having a mentor at work or elsewhere

C. Getting feedback from your manager or coworkers

A. Making a good guess at how to perform better

77. Employees must receive less cash compensation to also receive a non-monetary reward.

B. False. In most cases non-monetary rewards are offered in addition to a fair level of cash compensation

A. True. Non-monetary rewards cost the company money, and are generally offset by lower cash compensation

78. An employer might decide to offer a non-monetary reward because:

B. It might show a special value and/or uniqueness of the company

C. It might aid in employee retention

A. Everybody else was doing it. The company didn't want to get left behind

79. The most important non-monetary reward for employees is:

D. Each employee has their own unique needs and preferences, so the importance of non-monetary rewards will vary by individual

C. Being able to work part-time

80. A heartfelt thank-you is an effective form of recognition

A. TRUE. It can mean a lot when you have worked on something, and it is noticed and appreciated by others.

B. FALSE. A thank-you doesn't cost anything, so it does not have very much value to anyone.

HRM 9

Authored by Le Tram

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A. The strike price is the market price of the stock on the date that the employee exercises the option to purchase the stock.

B. The vesting period represents the period of time over which the options become allowed to be exercised.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

37. Which of the following statements about non-qualified stock options (NQSOs) is accurate?

A. Employers cannot deduct NQSOs as a business expense, employees do not pay taxes when they exercise NQSOs.

B. Employers can deduct NQSOs as a business expense, employees do pay taxes when they exercise NQSOs.

C. Employers cannot deduct NQSOs as a business expense, employees do pay taxes when they exercise NQSOs.

D. Employers can deduct NQSOs as a business expense, employees do not pay taxes when they exercise NQSOs.

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HRM 9

31. Which of the following statements about tournament incentives is accurate?

32. A factory line worker is paid a piecerate, or a rate per unit he or she produces. When the materials and components that the line worker receives are faulty, the line worker's performance suffers. This is an example of the

34. What is the relationship between pay and performance when a job only pays a base rate, without STIs?

35. Which of the following statement is TRUE?

36. Which of the following definitions is correct?

37. Which of the following statements about non-qualified stock options (NQSOs) is accurate?

38. Which of the following is sometimes referred to as Golden Handcuffs?

39. The differences between the stock price and the stock option's strike price is:

40. Employees who receive high performance evaluations for their prior year's accomplishments are awarded a fixed cash award. This is an example of tying evaluations to what element of the pay mix?

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