Communication Skills-ES

The Latin word of Communication is ________.

• Communicar

• Commuincares

• Communicare

• Communices

Shy, not clearly stating what they want or how they feel is ___ style of communication.

• Passive Aggressive

• Aggressive

• Passive/submissive

• Assertive

What should you do if your friend refuses to take "NO" for an answer?

(Choose the ODD one out)

• Leave

• Give in and say YES

• Be Assertive

• Explain your reasons for saying NO

Body language involves ______

• Gestures only

• Facial expressions, postures and gestures

• Only spoken words

• our words say one thing but our body language say another.

Which of the following is a barrier to communication?

• Message not concise

• Lack of language skills

• Message is not clear

• All of them

Written communication is a form of ______ communication.

• verbal

• Oral

• non-verbal

• informal

When a person clearly expresses their thoughts, feelings and needs and also shows that they are thinking about the other person’s thoughts, feelings and needs.

• Passive

• Assertive

• Aggressive

• Over powering

What is verbal communication?

• talking to someone

• when someone is talking and someone is listening

• when people are talking

• verbal noises are made when the other is talking

One of the effective ways to say NO is ________

• non-verbal expressions

• Diphthong

• assertiveness

• Aieou model

Paralanguage means _______

• long distance talking

• the tone of our voice

• the tone, speed and volume of our speech

• sign language