COFE app test process

In the car pickup order the agent should check the ............

• The brand and branch only

• Car type only

• CST's location to the branch

• all of them

The branch is the one who choose the subscription bundle ?

• Yes

• No

The reject task should be done within ......... MINs from the cancellation

• 3

• 5

• 10

• Not limited

The OTP code for a new CST found in the tab ...........

• Sittings , OTP

• Reporting ,CST, OTP

.........it was the year that cofe app stared in

• 2016

• 2017

• 2018

• 2019

It the CST wants the order to be sent to the car and the order was a counter pickup ............

• I will confirm with the CST directly

• I will confirm after checking if the branch have the service

If the CST was waiting outside for the car pickup order and asked to contact the branch

• We call the branch and if there was an answer we should not follow up the CST

• We call the branch and in any case we should follow up the CST

• we call the branch and in any case no need to follow up

• Follow only if the branch didn't answer