Subscription & Account

What are the payment platforms that we use?

• Paypal

• Braintree

• Both

What are the payment options we offer?

• Credit Card

• PayPal

• Apple payment

• Google Pay

• All of the above

If a user requested to cancel their subscription, where should you do it?

• Admin3

• Braintree

• Admin3 or Braintree

• I cannot cancel the user's subscription

Where can we process a refund for the user?

• Braintree

• PayPal

• Admin3

• All of the above

Where can we reset the user's password?

• Braintree

• In the App

• Admin3

• All of the above

Where is a subscription for Natural Cycles made available?

• In the app & on the website

• Pharmacy & Amazon

• FSA/HSA

• All above

What types of subscriptions does NC offer?

• Annual Subscriptions with a thermometer

• Monthly Subscriptions without a thermomter

• 12-month and 6-Month with a thermometer

• All of the above

When do you use the 'Revoke Access' function?

• After you cancel

• After a refund

• After you create a new subscription

What platform do you use to add months/a discount to the user account?

• Admin3

• Braintree

• Admin3 and Braintree

• Zendesk

You can delete an user account on Braintree

• True

• False

Answer explanation

A user's account can be deleted on Admin3