BMO7014_Part 3

BMO7014_Part 3

University

10 Qs

quiz-placeholder

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BMO7014_Part 3

BMO7014_Part 3

Assessment

Quiz

Business

University

Practice Problem

Easy

Created by

Anushia Chelvarayan

Used 1+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Conflict that hinders group performance is destructive or ________ conflict.

process

traditional

dysfunctional

task

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Conflict between two people is called ________ conflict.

intragroup

bilateral

intergroup

dyadic

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Relationship conflicts are almost always functional

TRUE

FALSE

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The application of direct threats or force upon resisters is called ________.

manipulation

 coercion

arbitration

negotiation

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who developed a three-step model for change that included unfreezing, movement, and refreezing?

John Kotter

David McClelland

Kurt Lewin

Douglas Surber

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The basis by which jobs are grouped is called ________.

span of control

work specialization

centralization

departmentalization

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ________ refers to the number of subordinates that a manager directs.

span of control

unity of command

chain of command

line of responsibility

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