Coaching Check In Quiz 2

You can't attend a shift that you are usually scheduled for. Order the options below from best option (1) to worst option (5)

• Letting me know one hour before the shift starts

• Letting me know at least 48 hours in advance (and making the shift up or using free hours)

• Not showing up without advance notice

• Finding another caller to swap shifts

• Sending in a temporary schedule by Wednesday of the previous week

Organize these result codes into the right categories

Groups:

(a) Incompletes

,

(b) Completes

• Callback

• Do Not Call

• Deceased

• Disconnected Number (for only one number)

• No Pledge

• Answering Machine

Someone who last gave to Roll Call​ seven years ago is a (a)   donor

• Lapsed
• LYBUNT
• SYBUNT
• Future

Label the different parts of the telemarketing routine screen

a

b

c

d

Dial Button

Previous Results

Result Codes

Demographic Info

Bonus question! Draw Buzz in less than 3 minutes