
Supervisor PKT-2
Quiz
•
Business
•
2nd Grade
•
Practice Problem
•
Easy
Sau Rabh
Used 4+ times
FREE Resource
Enhance your content in a minute
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
what reason to be selected If customer reports 2 issues (Ex: Damage + Miship), for non-returnable category ?
None of these
create a return under Misshipment reason
create a return under Damage reason
create a return under Smart pickup override reason
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Ramesh raised CMB request for his product return, upon checking product return is in requested status, pending with FRM , what resolution agent should give to him?
None of the above
Agents need to inform them that they will get an update with in 24 hrs
Agents need to inform them that they will get an update with in 48 hrs
check the incident and update the customer that "We will get back to you within (TAT visible in SA)
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Return cancellation TAT has been revised, extending it from 24 Hrs to ___ Hrs?
None of these
24 Hours
48 Hours
72 hours
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Where can a customer check Offer Handling Fee is applicable only on select credit cards, debit cards and EMI offers?
'Price Details' section of the 'Payments' page, after entering the card details.
Offer description
Additional Charges
None of these
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
When can I cancel the item ordered in the Shopsy App?
Within 24 hours from order placement
Within 48 hours from order placement
Whenever the customer wants
None of these are correct
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the first thing need to be checked by consultant if Customer contacts to return the product post the return policy is expired?
Order History
That first contact was made within policy period for return creation
Plus membership
None Of These
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Rahul contacted within 5 days of the last return rejection date of his product what action should the consultant take ?
Politely deny the return request
Assign the case to the L2 team to validate
Create a Return
None Of These
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
18 questions
Higher - Organisational Structures
Quiz
•
1st - 3rd Grade
20 questions
Lock down quiz
Quiz
•
1st - 10th Grade
20 questions
ECO1 Consumer Choice & Demand #1
Quiz
•
1st - 5th Grade
16 questions
Chapter 5 - Financial investment
Quiz
•
1st - 3rd Grade
15 questions
TallyPrime Quizz
Quiz
•
1st - 3rd Grade
20 questions
SCM Quiz 1 (23/09/222)
Quiz
•
1st - 3rd Grade
20 questions
DIGITAL MARKETING
Quiz
•
1st - 3rd Grade
20 questions
Business Plan
Quiz
•
KG - 12th Grade
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
54 questions
Analyzing Line Graphs & Tables
Quiz
•
4th Grade
22 questions
fractions
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade
15 questions
Equivalent Fractions
Quiz
•
4th Grade
Discover more resources for Business
22 questions
Equal Groups and Arrays
Quiz
•
2nd Grade
10 questions
Life Cycle of a Frog
Quiz
•
1st - 2nd Grade
10 questions
Exploring Rosa Parks and Black History Month
Interactive video
•
1st - 5th Grade
20 questions
Counting Coins
Quiz
•
2nd Grade
20 questions
Place Value
Quiz
•
KG - 3rd Grade
30 questions
DA Math Mania Bowl - Primary
Quiz
•
2nd Grade
19 questions
Subject-Verb Agreement
Quiz
•
2nd - 5th Grade
10 questions
Harriet Tubman
Quiz
•
2nd - 3rd Grade
