NECI 9-1-1 Unit 8 Vocabulary

Process of sending and receiving wordless messages

• Verbal communication

• Message

• Non-verbal communication

• Two-way communication

Involves the sharing of information between 2 or more parties in a constructive exchange

• Visual non-verbal communication

• Verbal communication

• Two-way communication

• Non-verbal communication

Clothing, hairstyles, art, tattoos, or even architecture

• Diction

• Symbols

• Empathy

• Objects

The person who receives the information sent

• Receiver

• Sender

• Speaker

• Dictator

A gesture made with a part of the body

• Verbal communication

• Non-verbal communication

• Visual non-verbal communication

• Intuition

Response from the receiver back to the sender which the sender uses to ensure understanding

• Hearing

• Perception

• Diction

• Feedback

It is a natural reaction to sound. A passive process

• Hearing

• Listening

• Empathy

• Message

The person who transmits the message

• Receiver

• Sender

• Chief

• Incident commander

Ability to recognize, perceive, and directly experientially feel the emotion of another person

• Empathy

• Intuition

• Diction

• Perception

Knowing or sensing something without explanation

• Intuition

• Perception

• Hearing

• Listening