Management 2

Which option best reflects the role of operations management?

• Transforming resources into finished goods

• Optimizing efficiency in a process

• Manage inputs and outputs of a process

Which option is a good example of a strategic OM decision?

• Increase capacity to meet demand next month

• Give 5 workers a day off because of lower workload

• Invest in automated production line

Elements of the operations system are...:

• People, product, purchase

• Equipment, process, information

• Product, service, transport

Effectiveness is...:

• Economic use of resources

• Achieving an objective

• Reducing use of labor hours

For visualizing how activities in a process are linked across departments you use...:

• A flowchart

• A spaghetti diagram

• A swimming lane

What are the 5 lean principles?

• Define, Measure, Analyse, Improve, control

• Value, Value Stream, Flow, Pull, Perfection

• Plan, Do, Check, Act, Implement

Which option contains some of the 8 types of waste?

• Inventory, motion, planning

• Defects, transport, skills

• Over production, delays, systems

Select the correct statement about Muda, Muri, Mura

• Defects is one of the "Muri" types

• Imbalance between 2 weekdays refers to "Mura"

• Overloading a machine or worker refers to "Muda"

Six sigma aims to reduce the amount of ... in a process

• Activities

• Inventory

• Variability

Which statement best reflects the aim of the Theory of Contraints?

• Increasing productivity by eliminating waste

• Elevating capacity by removing bottlenecks

• Reducing errors by increasing variability