Management Principles

What are the four functions of management?

• Researching, Developing, Testing, Analyzing

• Hiring, Firing, Training, Supervising

• Selling, Marketing, Accounting, Production

• Planning, Organizing, Leading, Controlling

According to Mintzberg, what are the managerial roles?

• Decision maker, Negotiator, Spokesperson, Leader

• Figurehead, Monitor, Disseminator, Entrepreneur

• Leader, Manager, Supervisor, Employee

• Interpersonal, Informational, Decisional

What are the important factors reshaping and redefining management?

• Customer service and innovation

• All of the above

• Changing technology and workforce

• Globalization and social media

What is the importance of sustainability to the manager's job?

• None of the above

• Integrating economic, environmental, and social opportunities into business strategies

• Ignoring environmental and social impact

• Maximizing profits at any cost

What are the key employability skills gained from studying management?

• Selling and marketing, Accounting and finance, Production and operations

• Analyzing and diagnosing, Working well with others, Possessing expert job knowledge

• All of the above

• Negotiating and persuading, Decision making and problem solving, Leadership and teamwork

What is the rational model of decision making?

• None of the above

• A more realistic approach to decision making

• Choices that are consistent and value-maximizing within specified constraints

• A unique and nonrecurring decision that requires a custom made solution

What are the types of problems that managers face?

• None of the above

• Both A and B

• Programmed and nonprogrammed decisions

• Structured and unstructured problems

What are the advantages of group decision making?

• None of the above

• Faster decision making and more efficient use of work hours

• More accurate decisions and more creative

• Both A and B

What is design thinking in managerial decision making?

• Approaching management problems as designers approach design problems

• The vast amounts of quantifiable information that can be analyzed by highly sophisticated data processing

• None of the above

• A method for solving problems by asking 'Why' five times

What is the 5 Whys method used for?

• Group problem solving activity

• Individual decision making

• Improving group decision making

• None of the above