Interpersonal Skills in the Workplace Quiz

Why are interpersonal skills necessary for the establishment of relationships between yourself and fellow workmates?

• To increase customer satisfaction

• To maintain personal relationships

• To foster effective communication

• To expand opportunities in the workplace

Why is it important to give feedback during a task rather than just at the end?

• To increase customer satisfaction

• To maintain personal relationships

• To foster effective communication

• To expand opportunities in the workplace

Why do you think the author chose to include Transparency Creates Trust and Increases Credibility and Customer Satisfaction?

• To expand opportunities in the workplace

• To foster effective communication

• To increase customer satisfaction

• To maintain personal relationships

What do you consider to be the most important benefit of good interpersonal skills in the workplace?

What is the importance of empathy in being a better leader?

• To expand opportunities in the workplace

• To foster effective communication

• To maintain personal relationships

• To increase customer satisfaction

What is the impact of a lack of transparency in the workplace?

• Decreased productivity

• Improved communication

• Enhanced trust

• Increased loyalty

How do interpersonal skills help in increasing productivity?

• By increasing credibility and customer satisfaction

• By maintaining personal relationships

• By expanding opportunities

• By fostering effective communication

What is the role of interpersonal skills in keeping the feedback loop open?

• Expanding opportunities

• Fostering and maintaining personal relationships

• Increasing credibility and customer satisfaction

• Fostering effective communication

How do interpersonal skills make you relatable in the workplace?

• By increasing credibility and customer satisfaction

• By maintaining personal relationships

• By expanding opportunities

• By fostering effective communication

What is the impact of interpersonal skills on group performance and teamwork?

• Enhanced trust

• Decreased productivity

• Improved communication

• Increased loyalty