ESS2323 Developing Human Capital Chapter 2

Which of the following is considered an external force affecting an employee's performance?

• Motivation

• Leadership

• Knowledge

• Skills

Which of the following is categorized as an internal force affecting an employee's performance?

• Praise

• Coworkers

• Attitudes

• Organization

What is the essence of the self-fulfilling prophecy, also known as the Pygmalion effect?

• The belief that people will always perform at their best without external influence.

• The idea that expectations set by a supervisor can shape a subordinate's behavior.

• The notion that individuals are solely responsible for their own performance outcomes.

• The concept that performance is determined solely by external factors beyond one's control.

1. According to the LMX model of leadership, what is the shift in emphasis from traditional leadership approaches?

• Focusing on micromanagement and control.

• Prioritizing group performance over individual development.

• Concentrating on discrimination based on personal characteristics.

• Working on a one-on-one basis to develop partnerships with employees.

1. Which of the following is considered an organizational outcome?

• 1. Recognition

• Emotions

• Teamwork

• 1. Personal satisfaction