Recap Week 3 OB

According to Cunliffe, organizational culture is important because it does all these EXCEPT

• shapes the image that the public has of the organization

• helps to attract, retain and motivate staff

• influences organisational effectiveness

• does not give direction to the company

Whose mission statement is: To inspire and nurture the human spirit –one person, one cup and one neighborhood at a time.

• Oxfam

• Google

• Starbucks

• Lifestrong

4 key attributes of organizational culture are listed below EXCEPT

• Explict

• Shared

• Pervasive

• Implicit

Recall the 2 perspectives on culture: which perspective has 'Culture tolerated?'

• integration

• differentiation

• none of the above

• all of the above

Hofstede's cultural dimensions theory is divided into ____ dimensions

(Hint: 1,2,3,4)

One of these is NOT a type of organisational change.

• Strategic

• Perspective

• Technological

• People

What is the third process of organizational change?

1. 1. Unfreeze

2. 2. Refreeze

3. 3. M _______

Kotter developed ___step change model.

• 8

• 4

• 6

• 12

Employees resist change because it threatens their needs for:__________ (select all that apply)

• security

• status

• self-esteem

• independence

Select the benefits of well being at work (select all that apply)

• High productivity

• Low levels of stress

• High levels of litigation and industrial action

• Good safety/accident record