AIA Health (CBA) Sales

When can you create a new lead for a CBA Customer using the AIA Health Lead Entry Widget?

Select all that apply

• If the Customer has not be found within Zoho

• If the Customer wants to receive a quote

• If the Customer has come through the Inbound Channel

• Never. This is a trick question

Gold Hospital is available to purchase as a CBA Customer with which of the following combinations?
Select all that apply

• Gold Hospital Standalone

• Gold Hospital & Best 70% Back Extras

• Gold Hospital & Better 60% Back Extras

• Gold Hospital & Good 50% Back Extras

• Gold Hospital & Better Set Extras

How much is the Gold Hospital's daily Co-Payment?

• $250

• $350

• $500

• $750

If a member has been on Gold Hospital for 6 months or more and has reached Silver Status in AIA Vitality, their Co-Payment will be refunded as follows...

• All co-payment admissions will be refunded excluding 9 Clinical Categories

• The first 2 days admission will be refunded excluding 9 Clinical Categories

• The first 1 day of admission will be refunded excluding 9 Clinical Categories

• There is no Co-Payment Refund on Gold Hospital

To access Accidental Injury on an AIA Health Hospital cover, the member must seek Medical Attention in what timeframe?

• 24 hours

• 48 hours

• 7 days

• There is no timeframe

Which of the following Extras policies have an Extras Boost?

• Base 55% Back Extras Only

• Good 50% Back Extras

• Good 65% Back Extras Only

• Better 60% Back Extras

• Best 70% Back Extras

Can a current AIA Health Hospital member purchase a standalone Extras policy?

• Yes

• No

What details are considered a Compliant 3 Point ID?

Select all that apply

• Full Name

• Date of Birth

• Age

• Phone Number

• State/Territory of Residence

When should a 3 Point ID be completed?

• After the Introduction but before the Needs Analysis

• During the Needs Analysis after confirming Medicare Eligibility

• During the Application Process to ensure you are selling to the correct customer

When playing the CBA Ts and Cs prior to payment, what must the customer say to accept the terms and conditions of the purchase?

• Yes

• I agree

• That's ok

• mmmhmm