Dispute Fox A-Z Training

What percentage of Dispute Fox's system is cloud-based?

• 90%

• 75%

• 100%

• 50%

Which feature allows for side-by-side report comparison in Dispute Fox?

• Automated client alerts

• One-click credit report import

• Branded customer portals

• Side-by-side report comparison tool

What can you track using the homepage dashboard?

• Only sales and clients

• Only leads and invoices

• Sales, clients, leads, invoices, and affiliate statistics

• Only affiliate statistics

What is the purpose of the quick summary at the bottom of the homepage dashboard?

• To manage billing information

• To set appointments

• To display system alerts

• To show the most recent customers and leads

What feature helps manage a large number of clients in Dispute Fox?

• Branded customer portals

• Automated client alerts

• Dashboard client list

• One-click credit report import

How can you opt a client out of receiving emails or SMS?

• By using the opt-out feature in client settings

• By changing their client type

• By sending them a manual email

• By deleting their account

What is the first step in the client process checklist?

• Assigning an agent

• Completing all client information

• Activating client portal access

• Submitting round one

What happens when a client logs into their portal for the first time?

• They receive a welcome message

• They are asked to upload documents

• They can start disputing items

• They must sign the client agreement

What is the primary purpose of the 'Letters' section in the dispute process?

• To review all positive accounts

• To generate and print dispute letters

• To compare credit scores

• To update personal information

How can you quickly select all items for a specific credit bureau in the letter generation process?

• By clicking on each item individually

• By selecting the 'All' option

• By using the checkboxes at the top

• By typing the bureau name