What is the purpose of setting alerts (pop-up messages) in Opera PMS?
Hotel Butler Opera PMS Quiz

Quiz
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Other
•
University
•
Medium
Abhishek Kumar
Used 2+ times
FREE Resource
20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To notify housekeeping of room status
To inform guests about hotel events
To provide important information or reminders about specific guests
To manage room availability
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which menu option allows you to set an alert for a guest profile?
Reservations
Front Desk
Guest Profile
Alerts
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are "Traces" used for in Opera PMS?
To track housekeeping tasks
To communicate special requests or tasks between departments
To manage guest check-ins
To update billing information
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can a butler add a trace to notify another department about a guest's special request?
Through the Billing menu
Using the Traces option under Guest Services
Directly in the Guest Profile notes
Through the Housekeeping module
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where do you update a guest’s preferences in Opera PMS?
Reservations
Guest Preferences section under Guest Profile
Billing Comments
Room Status
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which type of information can be stored under guest preferences?
Payment details
Preferred room type, amenities, dietary restrictions
Check-in/check-out times
Travel history
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to add profile notes to a guest’s profile?
To provide personalized service and remember specific details about the guest
To increase the guest's bill
To speed up the check-out process
To manage room availability
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