Salon Retail Quiz

What measure should a salon take to eliminate running out of stock?

• Effective order fulfilment system

• Private delivery service

• Network with distributors

• Automated packaging procedure

A client has a complaint, what measures should be taken to ensure they receive fair treatment?

• Client complaint plan

• Salon procedure

• Client service plan

• Salon policy

A client signs a promissory note for a service received, what is that client now identified as.

• A lender

• A creditor

• A borrower

• A depositor

What is the reason why many salons use a stockroom for storing products?

• To restrict staff

• To order products

• To organise stock

• To follow regulation

Which of the following makes a space more aesthetical and complement a promotional display?

• Fixture

• Decoration

• Layout

• Image

Which activities performed by an employee might result in additional expenses for a salon?

• Making personal use of company property

• Taking the initiative to find work

• Reporting incidents of stealing or shoplifting

• Giving an appropriate discount to the client

A salon plan $55,000.00 in sales next month, markdown 6.5% and discount 3%. What is the reduction?

• $3,575.75

• $5,117.75

• $4,525.25

• $1,650.25

What positive effect does good customer service have on sales relationships?

• Offers financial assistance

• Encourage follow up

• Promotes repeat business

• Suggests new information

What prohibits the sale of unsafe products?

• Limits economic freedom

• Increase production

• Increase production

• Reduces inflation

What is an important activity to consider when planning to purchase an item?

• Selecting suppliers

• Setting price

• Developing financial statement

• Managing employee benefits