
CPS CHC Scavenger Hunt
Authored by Arches Arches
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
_______ does not mean unlimited spending. Purchasing power adjusts with your use of the Card, your payment history, credit record and financial resources known to us, and other factors.
Pay Over Time
No Pre-Set Spending Limit
Plan It
Lending Cards
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
This is a payment flexibility feature allowing Card Members to choose to pay eligible charges over time, with interest, up to their_______ Limit
Plan It
Pay It
No Pre-Set Spending Limit
Pay Over Time
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
This flexible payment feature enables eligible Card Members to pay for purchases of $100 or more over a fixed period of time, in equal monthly payments, by placing them into a plan. Instead of a purchase APR, each plan is subject to a monthly plan fee, paid over the duration of the plan.
Plan It
Pay It
Pay Over Time
No Pre-Set Spending Limit
4.
FILL IN THE BLANKS QUESTION
3 mins • 2 pts
What is the call recording disclosure that must be read verbatim every time we are on speaker phone or someone else joins the call? (Hint: Use Copy & Paste from CHC)
(a)
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
True or False - The initial annual membership fee is assessed on the first billing statement closing date after the account is established.
True
False
6.
MULTIPLE CHOICE QUESTION
3 mins • 3 pts
EIC (Expressed Informed Consent) is the Customer's clear statement that they agree to the offer after you have provided all the required product disclosures and descriptions. Which of the following is acceptable EIC?
Yeah sure. Why not?
Yep
Yes
Ok
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
You have just taken an application that was approved. The card member is unhappy with the credit limit. How long will they have to wait to request a higher credit limit?
10 days
35 days
95 days
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