Employee Relations Quiz

What is the core of employee relations?

• Casual dress code

• High salaries and bonuses

• Flexible working hours

• Fairness and consistency, effective communication, and documentation

What does organizational culture consist of?

• Employee benefits

• Company profits

• Office layout

• Shared values and assumptions of behavior

What is employee engagement?

• Employees having flexible work hours

• Employees being happy with their salary

• Employees being loyal and productive

• Employees having a good work-life balance

What is the difference between employee engagement and job satisfaction?

• Engagement is about being actively invested in work; satisfaction is about being happy with the job

• Engagement is about salary; satisfaction is about work-life balance

• Engagement is about work-life balance; satisfaction is about salary

• Engagement is about job security; satisfaction is about job location

What percentage of workers are engaged at work according to Gallup?

• 32%

• 50%

• 75%

• 90%

What is a common cause of workplace conflict?

• Conflicting interests or communication

• High salaries

• Flexible working hours

• Casual dress code

What is the first step in resolving workplace conflicts?

• Ignore the conflict

• Fire the employees involved

• Set ground rules

• Increase salaries

What is the purpose of a workplace investigation?

• To find the facts

• To fire employees

• To increase salaries

• To change office layout

What is the first step in keeping employee discipline problems to a minimum?

• Implement a casual dress code

• Offer flexible working hours

• Increase salaries

• Clearly communicate expectations

What does progressive discipline generally include?

• A series of increasingly severe penalties for repeated offenses

• Immediate termination

• Salary reduction

• Flexible working hours