Global Commerce Quiz Day 3

What are the top 5 reskilling/upskilling skills for companies according to the World Economic Forum Future of Jobs Report 2023?

• Programming, Graphic design, Data entry, Public speaking

• Technical skills, Marketing skills, Financial skills, Customer service skills

• Analytical thinking, Creative thinking, AI and big data, Leadership and social influence

• Problem-solving, Communication, Time management, Teamwork

Which company is using generative AI-connected employee investments to improve customer service?

• Amazon

• Walmart

• Mars

• Tractor Supply

What is the Law of Uneven AI Distribution about?

• The value gained from AI is inversely proportional to the company's age

• The value gained from AI is inversely proportional to the company's size

• The value gained from AI is directly proportional to the understanding, access to, and acceptance of the technology

• The value gained from AI is directly proportional to the company's revenue

Which company is partnering with Google for a new unified marketing era?

• Mars

• Unilever

• Nestlé

• General Mills

What is the main focus of P&G's AI Factory?

• To enhance employee training

• To reduce complexity for data scientists

• To increase the number of products

• To improve customer service

What is the main purpose of Walmart's My Assistant generative AI tool?

• To enhance employee productivity

• To improve customer service

• To automate pricing decisions

• To reduce repetitive activities for associates

What is the key factor for success in the case study of Amazon's vendor management automation?

• All of the above

• Automating pricing decisions

• Layoffs

• Offshoring vendor services

What is the main focus of the CarePod concept developed by Forward Health?

• To improve customer service

• To enhance employee training

• To provide online grocery shopping

• To offer AI-powered doctor's office services

What are the top 3 factors for success in the case study of Walmart's drive-thru chatbots?

• Reduced service times, Improved order accuracy rate, AI system focusing on food prep quality

• Increased order accuracy rate, AI system focusing on food prep quality, Improved food quality

• Improved food quality, Reduced service times, Increased order accuracy rate

• Chatbots making the drive-thru faster, Improved order accuracy rate, AI system focusing on food prep quality

What is the main focus of GE's partnership with Google's Vertex generative AI platform?

• To improve customer service

• To provide shoppable recipe features

• To enhance employee training

• To elevate countertop commerce with CPG discoverability